Garda Virus Removal in English!!

Hermione Granger

Hi everyone. I saw from previous threads that a lot of you guys got the garda virus. Every fifth or sixth try my computer opens up normally so that is how I am now connected to the internet. I am literally crap with computers and have a work computer so I can't download anything without a password from the IT guy who is away on holidays for three weeks. Have an important exam in a couple of weeks and all my study stuff is on this comp so I really need to get it fixed . . .

So this is what I did. I have windows 7 by the way. I started up the comp pressed f2 and entered safe mode. I then had no idea what to do so I turned off the comp and started it up again in normal mode.

I have this security programme called symantec so I am currently running a full scan on the system which isn't really turning up anything...

In symantec there is a thing called quarantine. According to that my sytem has been infected with a trojan malscript which I can only assume is the virus.

I would really appreciate it if anyone could give me hand with this. I've read previous threads but they literally look like gobbledegook to me.

ASJ112

download and run combofix and post the log it will give you

http://www.bleepingcomputer.com/download/combofix/

Hermione Granger

ASJ112 wrote: »

download and run combofix and post the log it will give you

http://www.bleepingcomputer.com/download/combofix/[/QUOTE]


I can't download anything without an admin password unfortunately

ASJ112

There's not much we can do if you cant run/install programs on the machine to be honest.