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Non delivery of prints from myphotobook.ie
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11-02-2013 6:44pm#1Hi Boards,
Id greatly appreciated some help in relation to an ongoing issue with myphotobook.ie
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The long & short of it, I ordered prints from them in late November, paid in full up front but am yet to receive them.
There have been numerous emails between myself & myphotobook & they tell me my address is incorrect, I reassure them I have lived here for 10 years & that it is indeed correct so I confirm it 3more times in the ever increasing spate of emails back & forth, back & forth :mad:.
Last week I told them to please cancel my order & issue a full refund. I come home from work today to a response from them telling me they cannot issue a refund but have resent the prints AGAIN for the 4th time.
What are my rights ?? Im up the walls at this stage with the back & forth & no resolution. Its only €28 but the money is not the point.
Totally frustrated
Amtrev
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