Visa refund on fake goods?

Issac

I purchased some goods from abercrombiedublinireland.org only to find out that the goods were fake on arrival.
Speaking to TSB (my card issuer) they say I have no redress as the goods were delivered to me and it doesn't matter that they were fake.

Is there anything I can do to reclaim my money?
Their advice was to contact A&F and that they might replace the goods (ha!).

The website also charged my credit card more than the original agreed price, but this difference can be reclaimed.


Thanks!

McLoughlin

A website like abercrombiedublinireland.org should have started alarm bells ringing it is pretty obvious that it isn't the real deal.

Issac

McLoughlin wrote: »

A website like abercrombiedublinireland.org should have started alarm bells ringing it is pretty obvious that it isn't the real deal.

Thanks for the insightful response to my queries!

Everything is much clearer now, very helpful indeed. Enjoy your lunch now run along.

A2LUE42

I'd also let these folks know.

http://eu.abercrombie.com/webapp/wcs/stores/servlet/CustomerService?storeId=19159&catalogId=11556&langId=-1&textKey=HELP_BRANDPROTECTION&pageName=brand-protection

If you think you have counterfeit Abercrombie & Fitch, or if you see our stuff somewhere other than one of our stores, let us know. Just drop us a note at BP_Tips@Abercrombie.com. We appreciate your help.

runawaybishop

Issac wrote: »

Speaking to TSB (my card issuer) they say I have no redress as the goods were delivered to me and it doesn't matter that they were fake.

The goods that were delivered to you were not the goods that you ordered. Ring the bank again.

Issac

A2LUE42 wrote: »

I'd also let these folks know.

http://eu.abercrombie.com/webapp/wcs/stores/servlet/CustomerService?storeId=19159&catalogId=11556&langId=-1&textKey=HELP_BRANDPROTECTION&pageName=brand-protection

If you think you have counterfeit Abercrombie & Fitch, or if you see our stuff somewhere other than one of our stores, let us know. Just drop us a note at BP_Tips@Abercrombie.com. We appreciate your help.

Thanks for the reply. I rang the Dublin store and they knew about the site already. Said it's a constant battle for them. I'll send an email through your link too.

Issac

runawaybishop wrote: »

The goods that were delivered to you were not the goods that you ordered. Ring the bank again.

Ya I think it'd be worth a go. Thanks.

Nody

runawaybishop wrote: »

The goods that were delivered to you were not the goods that you ordered. Ring the bank again.

Sorry but they where; anyone who thinks they can buy a premium brand at 70% discount accross the line...

Issac

Nody wrote: »

Sorry but they where; anyone who thinks they can buy a premium brand at 70% discount accross the line...

Why would one not be able to purchase premium brands at a discount? They have sales too, plus there're outlet malls all over the world selling discounted designer goods.

runawaybishop

Nody wrote: »

Sorry but they where;

Unless the item was marketed as a repro they were not.

sandin

Sorry, but visa cannot be held responsible for your own stupidity.

Nody

Issac wrote: »

Why would one not be able to purchase premium brands at a discount? They have sales too, plus there're outlet malls all over the world selling discounted designer goods.

On every piece of they produce? Would you believe me if I offered to sell you a brand new 50" LCD Sony with 70% discount along with every other Sony product for a discount from sonyireland.org?

Issac

Nody wrote: »

On every piece of they produce? Would you believe me if I offered to sell you a brand new 50" LCD Sony with 70% discount along with every other Sony product for a discount from sonyireland.org?

It's not the same as electronics though is it? There're plenty of outlets selling last years/seasons clothes at reduced prices - including the company I the company I thought I was purchasing from. The clothes were bought after Christmas from a very legit looking site so I had no reason to think the goods would be fake.

This is taking the thread off-topic as it's not an issue about whether I thought the goods would be fake - I didn't and the goods I got were not what I ordered so back to my original question - does anybody know if this is covered by a purchase protection plan of some kind?

Thanks to those who have tried to answer the question constructively!