Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

o2 Student Broadband Queries

  • 31-01-2013 4:32pm
    #1
    Foley2012
    Registered Users, Registered Users 2 Posts: 22 ✭


    Hey Guys,
    O2 Student Broadband 9.99 EUR p/m

    I've been looking for some straight answers to some simple enough questions that I can't seem to gain from the O2 customer support web chat.

    Questions

    • If I'm not satisfied with the download speeds or reception I receive or I deem them poor can I get the contract cancelled without paying an additional fees or payments?
    • Is there anyway I can test the above without purchasing the student broadband deal?
    • The download allowance for the month is 15Gb, is there anyway to put a usage restriction on your daily usage, to limit yourself going over the 15GB monthly allowance?
    • On the O2 website it states that any additional broadband usage exceeding your monthly allowance of 15GB is charged at 0.001 per MB. From reading some threads on boards I've found that people are being charged amounts exceeding that range, the most common being 0.005 excluding VAT. What is the true value inc. VAT that you will be charged for going over ?
    • Does the modem give a true reading of usage per day or will I have to contact O2 everytime I want a reading of my usage?
    NOTE: Any other information you think I may find useful, please place below and it will be greatly appreciated.


Advertisement