Bank of Ireland Online Payee

gary27

Anyone else trying to add Payee with Bank of Ireland online?
I contacted Bank of Ireland customer service and said they need to add the Canadian Embassy to their list to be verified and they are still waiting on the Embassy to get back to them so they can verify them.

luudawg

ya im havin the same problem, fairly frustratin to say the least, i went into an AIB branch to make sure the details were right of the payee. and he told me theyve had people with AIB customers ave been transferen money to the account all day, im waitin on a call back too they said it could be friday, ud think they would have this sorted

sparkle_23

So frustrating! I've tried a few times! Think I'll head into my local AIB tomorrow!

luudawg

if you have an AIB account then go for it but if not you can only lodge the money and thats no good for proof of payment.. . BOI offered to do the transfer for me at a cost of 25euro.... im like if you can do it why cant i ?? im gonna wait till the 1st. really is bs though.. long time waitin for this

sparkle_23

luudawg wrote: »

if you have an AIB account then go for it but if not you can only lodge the money and thats no good for proof of payment.. . BOI offered to do the transfer for me at a cost of 25euro.... im like if you can do it why cant i ?? im gonna wait till the 1st. really is bs though.. long time waitin for this

Oh really? I only have a BOI account.... So I can't lodge the money then if I go into AIB?

luudawg

no good no.. has to be threw online electronic funds transfer, and u need a reciept that ul only get threw that method, just have too wait till they sort it out il sue boi if i dont get goin!!! haha

Tonto86

I sent my payment over 24 hours ago and I'm still pending! Anyone else waiting this long?

sparkle_23

luudawg wrote: »

no good no.. has to be threw online electronic funds transfer, and u need a reciept that ul only get threw that method, just have too wait till they sort it out il sue boi if i dont get goin!!! haha

Well that settles that! Guess I'll have to wait! So annoying I just want to get it sorted.

Sparrow_Hawk

Tonto86, are you with aib? did u get a proper reciept or what exactly did u send as proof of payment?

SlipperyPeople

I presume this isn't sorted yet?

Is the only option to send a bank draft or have an existing AIB account if you want to transfer electronically?

Edit: Just saw this on the pdf The payment towards the Program Participation Fee must be made through an Electronic Funds Transfer

gary27

I just went to AIB and lodged the money into their acc and got a photocopy of the entire stamped lodgement slip gonna upload that, can't wait on boi to fix the issue.

SlipperyPeople

gary27 wrote: »

I just went to AIB and lodged the money into their acc and got a photocopy of the entire stamped lodgement slip gonna upload that, can't wait on boi to fix the issue.

Wish I had done that. wasn't thinking

took a copy of the receipt I was given but was missing account name and Payment reference number which I just filled in myself hope it works

gary27

hungoverbunny wrote: »

Wish I had done that. wasn't thinking

took a copy of the receipt I was given but was missing account name and Payment reference number which I just filled in myself hope it works

I was gonna do it yesterday but left it today until I had more info on the receipt part, I'm not sure about yourself you might have to wait and see, hopefully things will work out for you.

stevenf17

Rang up BOI to see what the story was and, your one said to me that they've had tons of calls from peoeple with the same issue. She said that the Canadian embassy's account isn't set up in their main database for high use domestic transfers so it will only allow a max of 10 transfers a month into their account. She said it's a safety measure they have up to stop money laundering and the likes and that they need more information from the embassy to allow their account to be added to the database. They(BOI) are fully aware of the issue and that they contacted the Canadian embassy yesterday to inform them but the embassy still haven't got back to them. She said to me to keep trying over the next few days and to contact the IEC to tell them the problem is on their end and not BOI's.

I'm gonna wait till they get it sorted and pay it they way they want it because they can be quite particular about how these things are done, plus their's no immediate rush since we have till the 8th/9th Feb to pay it.

krudler

gary27 wrote: »

I just went to AIB and lodged the money into their acc and got a photocopy of the entire stamped lodgement slip gonna upload that, can't wait on boi to fix the issue.

thats what I literally just did, paid in cash, got them to photocopy the whole thing with the payment details, hope to fcuk they accept it, anyone else done the same and been verified? it has all the info needed.

Its actually ludicrous you cant just pay the embassy through paypal or with a credit card, its 2013 ffs you should be able to do this on your phone!

sparkle_23

krudler wrote: »

thats what I literally just did, paid in cash, got them to photocopy the whole thing with the payment details, hope to fcuk they accept it, anyone else done the same and been verified? it has all the info needed.

Its actually ludicrous you cant just pay the embassy through paypal or with a credit card, its 2013 ffs you should be able to do this on your phone!

So its ok if I go into AIB with cash and lodge it that way?

krudler

sparkle_23 wrote: »

So its ok if I go into AIB with cash and lodge it that way?

Hope so, seems a lot of people are, if its rejected I'll do an online transfer through BOI when they sort it out after the weekend and look for a refund from AIB

stevenf17

BOI online is working now!

gary27

stevenf17 wrote: »

BOI online is working now!

just after I used AIB, hopefully the AIB slip is verified.

luudawg

yes finally u can transfer with boi... my next problem.. how do i get this electronic reciept??????

gary27

luudawg wrote: »

yes finally u can transfer with boi... my next problem.. how do i get this electronic reciept??????

can you copy the entire screen using the screen copied function its hold crtl then press prt sc/sys rq button on keyboard then paste into paint crop it and save as jpeg, not sure if that would be enough.

sparkle_23

Aww Brilliant! I've added them as a payee! I'll transfer the money later on tonight when I get my wages! So glad its sorted. Do send a screengrab as the receipt?

luudawg

it dosent have everything they ask for ie my name, account # refference of payment, they can clearly see in there account that we would have sent the money, seems a bit ott, not sure what to do

gary27

sparkle_23 wrote: »

Aww Brilliant! I've added them as a payee! I'll transfer the money later on tonight when I get my wages! So glad its sorted. Do send a screengrab as the receipt?

possibly ring boi for advice but you would need all the information as per pdf, maybe go into a boi branch, i think there are some other members which used boi online as I went into AIB due the boi payee thing not working.

luudawg

cheers for the advice dude but ive been there, the teller told me shes never heard of any kind of reciept like that. il try aib now, surely there most be an easier way, every boi custumer will have to do this??? i emailed the embassy there see if they can help

sparkle_23

luudawg wrote: »

cheers for the advice dude but ive been there, the teller told me shes never heard of any kind of reciept like that. il try aib now, surely there most be an easier way, every boi custumer will have to do this??? i emailed the embassy there see if they can help

Let us know if you get a reply! I don't get my wages till midnight so I won't be able to do it before then. Would love to use my BOI online banking so fingers crossed it will be easy enough!

gary27

luudawg wrote: »

cheers for the advice dude but ive been there, the teller told me shes never heard of any kind of reciept like that. il try aib now, surely there most be an easier way, every boi custumer will have to do this??? i emailed the embassy there see if they can help

i just went into AIB filled out a lodgement slip got it stamped and photocopied and make sure ie number on slip, not sure if every boi customer will do this but it might be quicker lodging to do it at AIB branch.

The_Poznan

gary27 wrote: »

i just went into AIB filled out a lodgement slip got it stamped and photocopied and make sure ie number on slip, not sure if every boi customer will do this but it might be quicker lodging to do it at AIB branch.

When did you do this Gary? I done exact same as you yest at 2pm and as of yet no reply or inclination that the embassey will accept that type of receipt. How long you reckon we'll be waiting before a reply u reckon? cheers

gary27

The_Poznan wrote: »

When did you do this Gary? I done exact same as you yest at 2pm and as of yet no reply or inclination that the embassey will accept that type of receipt. How long you reckon we'll be waiting before a reply u reckon? cheers

I did it this morning so hopefully will hear later today, i hear some people that did it yesterday in the morning and got word around 7 ish but then again some are still waiting from yesterday.

luudawg

so i went into aib but the teller told me that my info would not be in there system...she told me to go back to boi, so i then called boi and i was told they could send me the statement with all the required info on it. but that could take aweek so i registered for estatements, and i should be able to upload the reciept tomorow... somehow im thinkin im gonna be runnin round tomorow too didnt hear back from the embassy