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Lack of communication - serious issue with house

  • 29-01-2013 1:40pm
    #1
    Registered Users, Registered Users 2 Posts: 1


    Hi there,

    I have a few issues I would like to request some advise on.

    1. Myself and friend moved into an apartment in July.
    On the 14th January, our water stopped working.

    I contacted the estate agents straight away, and I received a reply stating they would get the landlord onto this issue.

    6 days later, no contact, no answer to our calls, nothing.
    2 days after this, I sent another email stating that a "reasonable" time had passed, and that we were terminating our contract.

    We had just paid rent when the water stopped working.

    I received a response that the estate agent worker was out on holidays..... (no OOO, no re-direct, nothing)
    She said fine, but I have to give 14 days notice and 28 days termination notice.

    I replied that we can't physically live in the house, and we have to commute back to our home town (91km away on a daily basis to shower, use the bathroom, wash clothes and cook etc.)
    I have had little response from them since this email.

    I'm angry over this, and I want to get some advise. I sent threshold several messages, but no contact from them either. I left plenty of voicemails too. None have been returned.

    Would I have a decent case to legally terminate my contract and request my rent for January - February and my deposit back?

    Thanks in advance.


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