sky on demand

tiny timy

hi,my sky on demand will not work when I tether from my phone (3).it keeps.saying on demand currently not available even though th connection says all is ok.
yet when I connect it to my meteor mifi therea no problems and on demand works no hassle. any ideas? thanks

Ankhyu

What do you mean when you connect it to your phone? On Demand only works when connected via ethernet cable to your router, or you can buy a wireless connector from the website which plugs into the back of the sky box and will pick up the wifi signal. Handy if your router isn't near the TV.

tiny timy

Ankhyu wrote: »

What do you mean when you connect it to your phone? On Demand only works when connected via ethernet cable to your router, or you can buy a wireless connector from the website which plugs into the back of the sky box and will pick up the wifi signal. Handy if your router isn't near the TV.

phone tethers to netgear repeater which connects via ethernet to sky box,same way it works for Meteor mifi. the mifi will wifi connect to the netgear and ethernet to the sky box. It works with meteor mifi,but not with mobile phone. thats what im asking,I there some limitations with 3 mobile internet?

sparky03

Hi tiny timy I am interested to know if you had any luck with getting sky on demand to work on your phone since you posted the topic.

I am also a 3 customer on national broadband scheme & have a mifi modem which is a huawei e5331 device.

I don't yet have sky on demand set up but am hoping after my equipment upgrade I will be able to make use of sky on demand if the connection speeds are satisfactory.

I'm thinking that your smartphone may not have the plugin or software required to view sky on demand. It may be useful to check that the installation is done correctly according to the sky website see links

http://help.sky.com/tv/on-demand/set-up-on-demand-with-a-wired-connection?country=ie

http://help.sky.com/tv/on-demand/set-up-on-demand-with-a-wireless-connection?country=ie

http://help.sky.com/tv/on-demand/on-demand-troubleshooting-guide?country=ie


There are also links on right hand side of sky webpage links above to help forums which you could post your questions regarding your phone. It may just be that you need to download some software or app in order to access the service on your phone.

tiny timy

sparky03 wrote: »

Hi tiny timy I am interested to know if you had any luck with getting sky on demand to work on your phone since you posted the topic.

I am also a 3 customer on national broadband scheme & have a mifi modem which is a huawei e5331 device.

I don't yet have sky on demand set up but am hoping after my equipment upgrade I will be able to make use of sky on demand if the connection speeds are satisfactory.

I'm thinking that your smartphone may not have the plugin or software required to view sky on demand. It may be useful to check that the installation is done correctly according to the sky website see links

http://help.sky.com/tv/on-demand/set-up-on-demand-with-a-wired-connection?country=ie

http://help.sky.com/tv/on-demand/set-up-on-demand-with-a-wireless-connection?country=ie

http://help.sky.com/tv/on-demand/on-demand-troubleshooting-guide?country=ie


There are also links on right hand side of sky webpage links above to help forums which you could post your questions regarding your phone. It may just be that you need to download some software or app in order to access the service on your phone.

no joy Sparky,but thanks anyway