terminating lease-recorded calls ?

mikehammer67

I'm terminating a vehicle lease early and spoke to bank on the phone.

They asked me to put the request in writing and to include a sentence 'admitting liability for the balance of the lease.'

I then suggested it's not neccessary for me to include this sentence in my request and they agreed.

They then said that it didn't matter as the phone call was being recorded anyway.

Does it make a difference whether or not you admit liability for a balance when terminating a lease?

And can they use call recordings when they state 'calls are recorded for quality or training purposes'

i'm aware i have a debt but i want to know my rights at the same time

thanks

ResearchWill

Get some good legal advice it may save you a lot of money.

http://www.independent.ie/business/personal-finance/surviving-the-recession/firms-face-deluge-of-car-returns-after-ruling-2833262.html

mikehammer67

unfortunately that's hp
i have a business lease

ResearchWill

mikehammer67 wrote: »

unfortunately that's hp
i have a business lease

Are you limited liability.

mikehammer67

ResearchWill wrote: »

Are you limited liability.

no

ResearchWill

With out reading the lease/contract no one can really advise you. I would be slow to put any admissions in writing, or verbally especially knowing that the conversation will be recorded.

mikehammer67

Thanks
I don't recall making any admissions

Can a company use recordings in a court case. If they state 'calls are for quality or training purposes' at the outset?

ResearchWill

mikehammer67 wrote: »

Thanks
I don't recall making any admissions

Can a company use recordings in a court case. If they state 'calls are for quality or training purposes' at the outset?

Yes if the call contradicts statements made in court.

mikehammer67

ResearchWill wrote: »

Yes if the call contradicts statements made in court.

thanks