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Android Jellybean - Unable to Login on touch

  • 16-01-2013 5:47pm
    #1
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭


    Hi,
    I have two Jellybean devises (Galaxy S III and Google Nexus). Neither of these are able to login to touch.boards.ie - Boards keeps saying the password is wrong even though its not. Happens in stock browser or Google Chrome.

    Logs in fine on the Galaxy SII which is Ice Cream Sandwich.


Comments

  • #2
    Boards.ie: Danny
    Closed Accounts Posts: 3,609 ✭✭✭Boards.ie: Danny


    Hi Sully,

    When did this start and can you give me the exact, word for word, error?

    Thanks,

    Danny


  • #3
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    Well I only got the Nexus a couple of weeks ago, but I put it down to me not typing it correctly and forgot about it until I got the SIII up and running today and it happened again.

    I checked on the PC and I was able to login correctly with the same username and password (same case) as I was using on the phone. On the phone, it returns back to the login page with a red strip and a exclamation mark with the text;
    Login failed, please try again


  • #4
    Boards.ie: Danny
    Closed Accounts Posts: 3,609 ✭✭✭Boards.ie: Danny


    Thanks, have you tried the touch site on the PC or just the desktop site? http://touch.boards.ie

    Danny


  • #5
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    Boards.ie: Danny wrote: »
    Thanks, have you tried the touch site on the PC or just the desktop site? http://touch.boards.ie

    Danny

    I tried the Desktop site on the PC and the touch site on the mobile/nexus.


  • #6
    Boards.ie: Danny
    Closed Accounts Posts: 3,609 ✭✭✭Boards.ie: Danny


    Sully wrote: »
    I tried the Desktop site on the PC and the touch site on the mobile/nexus.

    Can you try the regular site on the mobile/nexus and the Touch site on the desktop for us?

    Danny


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  • #7
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    Tried it on the phone (don't have Nexus to hand);
    - Can't login on the Desktop site, Touch Site or the Mobile site (but the mobile site appears to use the Desktop site Login anyway)

    On the computer
    - Able to login fine on the Desktop, Touch Site and the Mobile site.


  • #8
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    Working okay on the Nexus when I tried it this morning - on touch and desktop.

    Still wont work on the phone.


  • #9
    Boards.ie: Danny
    Closed Accounts Posts: 3,609 ✭✭✭Boards.ie: Danny


    Can you try a different browser on the phone? We're not really noticing any issues from other devices/users

    Danny


  • #10
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    Doesn't work on the stock browser either :S


  • #11
    Boards.ie: Danny
    Closed Accounts Posts: 3,609 ✭✭✭Boards.ie: Danny


    Have you tried it over wifi on the phone or is this all over 3G?


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  • #12
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    Boards.ie: Danny wrote: »
    Have you tried it over wifi on the phone or is this all over 3G?

    Both :/


  • #13
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    Not that it matters but I tested it on an iPad and it logged in fine. Absolutely no idea why my phone isn't working with Boards. Feels weird!


  • #14
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    This has started working. Not sure why, but it did.

    Cheers!


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