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Int. bank transfer

  • 16-01-2013 1:55pm
    #1
    aujopimur
    Registered Users, Registered Users 2 Posts: 3,953 ✭✭✭


    I've attepted to do an online int. money transfer for the first time.
    At the point where it should be complete I get "The system has logged you out" message, where am I going wrong?.


Comments

  • #2
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi aujopimur,
     
    Thanks for posting.
     
    Please call Banking 365 on 0818 365 365 / 00 353 1 4044000 when you have computer access and a representative will check the settings on your browser which should resolve the issue.   
     
    Representative assisted hours are 8am – 12midnight Monday to Friday and 9am – 6pm Saturday, Sunday and holidays.
     
    Thanks
     
    Billy


  • #3
    LifeBeginsAt40
    Closed Accounts Posts: 328 ✭✭LifeBeginsAt40


    You are automatically logged out after a period of time.

    So make sure you have all the details ready to hand BEFORE you log into 365Online. I know from experience that I have to have account numbers ready to cut and paste as often not enough time to manually type IBAN / account numbers before the BOI system times out.


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