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Emobile: Prepaid BlackBerry & Roaming

  • 10-01-2013 11:15pm
    #1
    gunnerfitzy
    Registered Users, Registered Users 2 Posts: 1,432 ✭✭✭


    Hi, 

    I'm thinking of switching to emobile (prepaid),

    Regarding the european data add on (50mb for €19.99),
    1. is this available for prepaid?
    2. does this include BlackBerry data?

    Thanks in advance


Comments

  • #2
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    gunnerfitzy wrote: »
    Hi, 

    I'm thinking of switching to emobile (prepaid),

    Regarding the european data add on (50mb for €19.99),
    1. is this available for prepaid?
    2. does this include BlackBerry data?

    Thanks in advance
    Hi gunnerfitzy,



    Thanks for taking an interest in joining the eMobile network.

    The data add - on is available both on Prepay and Billpay.



    Unfortunately this does not include blackberry data. You would have to have a blackberry add - on active at the same time as the roaming add - on.



    Grainne


  • #3
    gunnerfitzy
    Registered Users, Registered Users 2 Posts: 1,432 ✭✭✭gunnerfitzy


    Thanks Grainne,

    If i had the domestic BB add on and then added the eu data roaming add on (50mb for €19.99) would my BB usage abroad come out of this data roaming add on?


  • #4
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    gunnerfitzy wrote: »
    Thanks Grainne,

    If i had the domestic BB add on and then added the eu data roaming add on (50mb for €19.99) would my BB usage abroad come out of this data roaming add on?
    Hi gunnerfitzy,



    I have just been advised that unfortunately if you wish to use your blackberry phone while roaming and want to use the internet on your phone the data roaming add - on would not work. You would be charged the data roaming rates in that country.



    Grainne


  • #5
    gunnerfitzy
    Registered Users, Registered Users 2 Posts: 1,432 ✭✭✭gunnerfitzy


    eMobile: Grainne wrote: »
    Hi gunnerfitzy,



    I have just been advised that unfortunately if you wish to use your blackberry phone while roaming and want to use the internet on your phone the data roaming add - on would not work. You would be charged the data roaming rates in that country.



    Grainne
    Ok.  That's a shame. It seems that so many Irish networks do not afford BlackBerry users the same offerings that they offer other smartphone users.

    Thanks for the info Grainne.


  • #6
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    gunnerfitzy wrote: »
    Ok.  That's a shame. It seems that so many Irish networks do not afford BlackBerry users the same offerings that they offer other smartphone users.

    Thanks for the info Grainne.
    No problem gunnerfitzy,

    Apologies that I could not have advised of a better outcome in your case.

    Gráinne


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  • #7
    gunnerfitzy
    Registered Users, Registered Users 2 Posts: 1,432 ✭✭✭gunnerfitzy


    No problem Grainne.

    Perhaps you could send some feedback to the relevant department to consider a BlackBerry data roaming add on. It is something in very short supply in the postpaid market and is absent in the Irish prepaid market.

    Thank you for your help.


  • #8
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    gunnerfitzy wrote: »
    No problem Grainne.

    Perhaps you could send some feedback to the relevant department to consider a BlackBerry data roaming add on. It is something in very short supply in the postpaid market and is absent in the Irish prepaid market.

    Thank you for your help.
    Hi gunnerfitzy,



    I definitely will pass this onto the relevant team for consideration.


    If this changes in the future it will be updated on our website.



    Gráinne


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