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Mobile phone now not in stock

Gon10 · 2013-01-02 18:30:07

I ordered and paid for a phone from Meteor online that was in stock on 21 December. I emailed them today to see when it would arrive to be told that the phone is out of stock and they are waiting for a delivery from suppliers. Am I entitled to get money back as I would not have ordered and paid if I had known it was out of…

02-01-2013 6:30pm

#1

Gon10

Registered Users, Registered Users 2 Posts: 49 ✭

Join Date: April 2009

Posts: 43

I ordered and paid for a phone from Meteor online that was in stock on 21 December. I emailed them today to see when it would arrive to be told that the phone is out of stock and they are waiting for a delivery from suppliers. Am I entitled to get money back as I would not have ordered and paid if I had known it was out of stock

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#2 03-01-2013 12:04am

foggy_lad

Closed Accounts Posts: 20,373 ✭✭✭✭

Join Date: July 2007

Posts: 19484

Gon10 wrote: »

I ordered and paid for a phone from Meteor online that was in stock on 21 December. I emailed them today to see when it would arrive to be told that the phone is out of stock and they are waiting for a delivery from suppliers. Am I entitled to get money back as I would not have ordered and paid if I had known it was out of stock

Yes of course, you were led to believe it was in stock at the time you ordered and now will be left waiting god knows how long, Cancel the order and do a chargeback.

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