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identit-e.com/avid problem

off.the.walls · 2012-12-25 14:04:49

Have my serial number for pro tools 10 have everything am using the email that i used when buying the software and the poxy site wont let me advance because their saying its the wrong email. Anyone else had this problem?

25-12-2012 2:04pm

#1

off.the.walls

Registered Users, Registered Users 2 Posts: 1,298 ✭✭✭

Join Date: June 2010

Posts: 968

Have my serial number for pro tools 10 have everything am using the email that i used when buying the software and the poxy site wont let me advance because their saying its the wrong email. Anyone else had this problem?

0

Comments

#2 25-12-2012 8:44pm

DamagedTrax

Closed Accounts Posts: 5,277 ✭✭✭

Join Date: May 2008

Posts: 5100

you need to use the email that your avid account is setup under. if you dont have an avid account you need to create one.

0
#3 26-12-2012 6:44pm

off.the.walls

Registered Users, Registered Users 2 Posts: 1,298 ✭✭✭

Join Date: June 2010

Posts: 968

after using that but it wont accept it i got in touch with their customer support in order to register it so fingers crossed it works.

0