If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

UPC - new connection

DizzieLizzie · 2012-12-22 13:41:37

Hi there Just got connected to UPC, broadband and phone. It was installed 2 days ago but the phones (gigaset) don't seem to be working. I have called their helpline which is useless. They keep saying I have to wait to be connected but 2 days seems ages! Anyone else had to wait this long? :( Thanks in advance.

22-12-2012 1:41pm

#1

DizzieLizzie

Registered Users, Registered Users 2 Posts: 1 ✭

Join Date: December 2012

Posts: 0

Hi there

Just got connected to UPC, broadband and phone. It was installed 2 days ago but the phones (gigaset) don't seem to be working. I have called their helpline which is useless. They keep saying I have to wait to be connected but 2 days seems ages! Anyone else had to wait this long?

Thanks in advance.

0

Comments

#2 22-12-2012 6:24pm

colm_mcm

Registered Users, Registered Users 2 Posts: 73,520 ✭✭✭✭

Join Date: December 2005

Posts: 72242

Where have you plugged the phones in, did you install yourself or did they send a technician out?

If you have more than one handset, they need to be paired.

Page 10 here
http://www.upc.ie/pdf/AS200%20Manual.pdf

0