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Cancelling Broadband on Account

  • 14-12-2012 10:54pm
    #1
    Yrag2E
    Registered Users, Registered Users 2 Posts: 154 ✭✭


    Hi,

    I have had Eircom Broadband on my account for several months now and have written numerous letters to have it cancelled but it still persists.

    I'm sure you can tell from your stats that it never gets used, ever but we still pay for it.

    Can someone tell me a definitive way to have it cancelled?


Comments

  • #2
    MajorMax
    Registered Users, Registered Users 2 Posts: 865 ✭✭✭MajorMax


    You'll be in a 12 month contract, mate, even if you didn't use it, eircom will maintain that they supplied the service in good faith, if you don't choose to use the service they'll say that's your choice.

    Only way out of it would be if you told them that it never worked, but if you never logged a fault with support, then you're sh!t outta luck


  • #3
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Hi Yrag2E

    To cancel ytour account please free phone our accounts team on 1901 and when prompted press option 4 and then choose option 3. Apolpogies for any inconvenience caused.

    Regards

    Al


  • #4
    Yrag2E
    Registered Users, Registered Users 2 Posts: 154 ✭✭Yrag2E


    MajorMax wrote: »
    You'll be in a 12 month contract, mate, even if you didn't use it, eircom will maintain that they supplied the service in good faith, if you don't choose to use the service they'll say that's your choice.

    Only way out of it would be if you told them that it never worked, but if you never logged a fault with support, then you're sh!t outta luck

    em yeah, thanks Douche.....


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