Cant retain a signal

John_D80

Hi,
hope this is in the right place, mods please move if its not.

I recently signed up to a contract with Tesco Mobile and got myself a Samsung Galaxy Y. So far so good except for one annoying glitch. A few times a day my phone will lose its signal (as happens naturally in certain areas) but once it does it wont get it back again until i switch it off and back on again.

I brought it back to the shop twice. First time the guy reckoned it was because I had manual network selection on instead of automatic network selection. And second time, he recommended turning off my wi-fi and mobile internet when they are not in use, but none of this has helped.

Any help or idea from anyone before I wadi the phone altogether?

Thanks.

Jarren

Try your SIM card in another device , this will determine whether there is a fault on the SIM, phone, or network

John_D80

Jarren wrote: »

Try your SIM card in another device , this will determine whether there is a fault on the SIM, phone, or network

Thanks. Will do.

Get In There

John_D80 wrote: »

Thanks. Will do.

Settings>wireless and networks>mobile networks>network mode>wcdma only

This improved my internet and network somewhat. (I'm with 3) So give that a go?

John_D80

Jarren wrote: »

Try your SIM card in another device , this will determine whether there is a fault on the SIM, phone, or network

This worked for me thanks. Turns out it was the sim card was the problem. Thanks to those who posted and sent PM's. Much appreciated