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Nightsaver Clock wrong time

jod1983 · 2012-12-11 21:31:04

Hi My night saver meter clock (new digital Siemens) is 25mins slow. Is there a charge to get this rectified?

11-12-2012 9:31pm

#1

jod1983

Registered Users, Registered Users 2 Posts: 300 ✭✭

Join Date: March 2009

Posts: 204

Hi
My night saver meter clock (new digital Siemens) is 25mins slow. Is there a charge to get this rectified?

0

Comments

#2 12-12-2012 8:13am

EI: Una

Closed Accounts Posts: 1,585 ✭✭✭

Join Date: March 2011

Posts: 1554

Hi jod1983,

There would be no charge, but even though there is that difference of 25 minutes, you are not losing out, as it would just deem your Nightsaver hours to be 11.25pm to 8.25am (00.25am to 9.25am during summer months).

Do let me know if you would like further assistance.

Regards,
Una

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#3 30-12-2012 7:27pm

radve

Registered Users, Registered Users 2 Posts: 23 ✭

Join Date: December 2010

Posts: 23

Hi!

I came back from Christmas holiday and now mine storage heaters starts heating ~6.00 PM. How can I fix this and does it means that my storage heaters still uses night time tariff only? I don't have access to my meter.

Before the holiday they worked at right time.

0
#4 31-12-2012 10:31am

Electric Ireland: David

Closed Accounts Posts: 1,457 ✭✭✭

Join Date: June 2010

Posts: 1411

Hi radve,

Is the meter located in a switchroom in an apartment complex by any chance? You should be granted access by the landlord, or the property management.

Ideally, I would need you to have a look at your meter and check to see what time it's displaying. If the storage heaters are in sync with your meter's timeswitch, they should be coming on within the hours 11pm - 8am.

In any case, if you send your account details to us by private message we can take it from there. We can, if needs be, arrange for a technician to go out and fix this for you (at no charge).

Thanks,

David.

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