Ferroli Tempra 18 Boiler HELP!!!

Duzzie

I am my whits end with trying to get my Ferroli Tempra 18 Boiler fixed.

A bit of background. 2 years ago it stopped working and I had 2 heating engineers out to look at it. Both told me it was shot and I'd need a new boiler which would require all the rads and heating system in the house to be replaced. That would set me back in the region of €2,500 which I simply cannot afford. I was then told about someone who works a lot on Ferroli boilers but was told he could be hard to get. Anyway I gave him a call and he fixed the boiler for €250, which was much better than having to replace the whole system. He told me that a lot of heating engineers don't like working on Ferroli boilers and therefore rather than try to fix them, they just say that it needs to be replaced. Don't know how true that is but he did fix the boiler where others said it couldnt be fixed. The boiler worked fine for the next 2 winters.

Fast forward to this year, and the boiler was working fine upto about a month ago, then it packed up. I got the same heating engineer to look at it, who told me that it was the control board that was gone, which is a common issue with these boilers at 8 or so years old. He told me that he would order a new one and would be back after the weekend to fit it and would be around €200 - €250 to put right. He seemed happy that he could fix it and at no point suggested the boiler was not fixable. 3 weeks later and I am still waiting, no answer to my phonecalls or texts. I am fed up with being messed around and with waiting, particularly with the colder weather. I also don't want to hunt around for someone who will fix it rather than just tell me it needs to be replaced because they don't want to work on Ferrolis, as I simply cannot afford a new boiler, it is simply not an option

Are there any heating engineers here in the Wicklow area, or anywhere who could give me some honest advise on whether my boiler can be repaired or not.

Thanks for reading this far and sorry for the rant :(:(

Duzzie

gdavis

in order to know if the boiler is fixable,an rgi will have to diagnose what the problem is.chances are it can be fixed,the question is how much it will cost and is it worth it.

Duzzie

gdavis wrote: »

in order to know if the boiler is fixable,an rgi will have to diagnose what the problem is.chances are it can be fixed,the question is how much it will cost and is it worth it.

gdavis, The guy who came and looked at it 3 weeks ago is rgi registered, he did a diagnostic check on the boiler and told me that the control board was gone. He told me he didn't have one with him but would get one the next day and come back to fit it. That was the last I heard from him. I have phoned and texted and got no reply from him. He didn't look for any money up front so I am not out of pocket but it is frustrating that he hasn't been back to fix it.

2 other heating engineers who came to see the boiler 2 years ago, when I had a problem with it, said it needed to be replaced, this was before the same guy that came out this time, came out and fixed it. I don't want to have to go down the line of replacing the boiler if it is fixable, as I have been told it is.

DGOBS

Don't understand why anyone would not work on these appliances, the Tempra is a pretty simple boiler, most times when the PCB gives trouble it is because there is an external timeclock (and no switched live)

AFAIK Gasmann (you'll find him here) wouldn't be too far away from you.

If not, ring Heatovent on the NAAS road, they are the Ferroli agents, and surely have a number of someone in that area.

Duzzie

DGOBS wrote: »

Don't understand why anyone would not work on these appliances, the Tempra is a pretty simple boiler, most times when the PCB gives trouble it is because there is an external timeclock (and no switched live)

AFAIK Gasmann (you'll find him here) wouldn't be too far away from you.

If not, ring Heatovent on the NAAS road, they are the Ferroli agents, and surely have a number of someone in that area.

I dont understand it either, even more, I fail to understand someone taking the time to diagnose the problem, get the go ahead to do the repair then disappearing.

Thanks for the tip, i'll see if I can get in touch with gasmann or heatovent.

gdavis

i have a tempra 18 myself,i agree dgobs,very straight forward.the prob u have op is did he give u correct diagnosis? seems strange he not replying to u,dgobs,did heatovent not pack up as of last friday?

GASMANN

gdavis wrote: »

i have a tempra 18 myself,i agree dgobs,very straight forward.the prob u have op is did he give u correct diagnosis? seems strange he not replying to u,dgobs,did heatovent not pack up as of last friday?

or correct price €250 for a tempra board fitted seems light

Duzzie

GASMANN wrote: »

or correct price €250 for a tempra board fitted seems light

Gasmann, I don't know if that's right or wrong, but it was what he quoted me. I am not worried if it costs more, I just want to know if it is fixable, and if it is I want it fixed. I don't want to be told that that I need a whole new boiler system if it can be fixed, as I have been told.

When I had a problem last time, I contacted 6 or 7 different RGI engineers, 2 said I needed a new CH system (one of them I asked for a quote for that and he never got back to me despite me trying to phone several times, the other said he wouldn't be able to fit a new system because he was too busy), 1 who actually fixed it for €190 (hence my believing him when he said my boiler can be fixed this time by replacing the control board) and the rest never bothered to show up at all. I thought that by using the guy when I had problems this time, I had someone reliable, hence my going back to him, but it seems I was wrong.

Should it really this difficult to get someone to fix a boiler fixed or at least tell me what is wrong with it??

DGOBS

Agreed, those PCBs are not cheap (nothing parts wise Ferroli is cheap!)

Didn't know they had finished, can always ring Pat from Ferroli Ireland

shane0007

He probably had a second one the last time, therefore the cheap cost.

I was told Heatovent was remaining open with 1 or 2 staff for boiler spares.

gdavis

I hope it is Shane,someone told me they finished last friday

Duzzie

shane0007 wrote: »

He probably had a second one the last time, therefore the cheap cost.

I was told Heatovent was remaining open with 1 or 2 staff for boiler spares.

Shane, it was a different problem last time, some fan had gone. It was 3 weeks ago that he told me it was the board that needed replacing, that he needed to get the part and it would be 200 to 250 to fix it.

shane0007

Duzzie wrote: »

Shane, it was a different problem last time, some fan had gone. It was 3 weeks ago that he told me it was the board that needed replacing, that he needed to get the part and it would be 200 to 250 to fix it.

Sorry I misread it. Anyhow, still on the cheap side for a PCB replacement so perhaps he had a second hand one in mind but never materialised.
If Heatovent is gone, it will have to bought through Chadwicks.

Dtp79

shane0007 wrote: »

Sorry I misread it. Anyhow, still on the cheap side for a PCB replacement so perhaps he had a second hand one in mind but never materialised.
If Heatovent is gone, it will have to bought through Chadwicks.

I priced a pcb for a tempra recently. Was just over 300 for the part alone. Maybe he realised later that he way under quoted you and dosent want to have to stand by his incorrect price

emmetlego

Hello, sorry to jump into an old thread, just that you guys seem the most knowledgeable here…

I have a Ferolli Tempra 18, and in the last few weeks, the pilot light comes on, lights for a few seconds, then goes out, and the red warning light comes on for failed pilot. I reset using the dial switch on the front, and it happens again and again. I have tried cleaning/hoovering out the jets etc, but no joy. Last thing I did, and it's working for the moment, was to move the heat sensor (above the jets) closer to the jet as it seemed too far away from the jets to sense that the pilot was lighting…. Might be a million miles away with this, but it worked as soon as I did that… For the moment anyway!

I have had a pressure loss problem in the past, which led to the boiler not igniting, but that is now resolved and have 2 bar pressure in the system.

I really cannot afford to go changing PCB's now or anything like that, so if anyone can point me in the right direction, I would be much obliged… I am handy with the soldering iron, spanner and even the 3lb lump hammer if required!!! :-)

Thanks in advance,
ELC

K.Flyer

Sorry but...
No one here is going to give you advice on how to repair or carry out diagnostics on a gas appliance as you are not a Registered Gas Installer (RGI)
Only a Registered Gas Installer is legally permitted, trained and insured to work on a Gas Boiler.

emmetlego

K.Flyer wrote: »

Sorry but...
No one here is going to give you advice on how to repair or carry out diagnostics on a gas appliance as you are not a Registered Gas Installer (RGI)
Only a Registered Gas Installer is legally permitted, trained and insured to work on a Gas Boiler.

Thanks for the reply, appreciate it. Not what I was hoping for mind you, simply cannot afford to pay for repairs, as am out of work.

We'll keep lighting the open fire so.

DGOBS

Hi Emmetlego, gasworks in Ireland are restricted and carrying out even your own is an offense that can include imprisonment and/or fine

On this forum it would not be acceptable for advice to be given on illegal activities

These restrictions on gasworks are there for you safety and the safety of others that maybe affected.

So, I am closing this thread, and giving you friendly advise of having an RGI to check your appliance.