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Broadband constantly disconnecting

Ilyushin76 · 2012-12-05 11:54:36

Hi,My internet keeps disconnecting every few minutes and reconnecting and its driving me mad.This has being happening only in the last week and it makes downloading updates and watching videos impossible.The speed as also dropped its now around 1mb when it used to be 5mb. Any help appreciated Edit just done it again:mad:

05-12-2012 11:54am

#1

Ilyushin76

Registered Users, Registered Users 2 Posts: 669 ✭✭✭

Join Date: June 2010

Posts: 613

Hi,My internet keeps disconnecting every few minutes and reconnecting and its driving me mad.This has being happening only in the last week and it makes downloading updates and watching videos impossible.The speed as also dropped its now around 1mb when it used to be 5mb. Any help appreciated

Edit just done it again:mad:

0

Comments

#2 05-12-2012 12:18pm

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Hi Ilyushin76

Sorry to hear this, can you PM me your landline number and i will look into this for you?

Regards

Al

0
#3 05-12-2012 12:27pm

Ilyushin76

Registered Users, Registered Users 2 Posts: 669 ✭✭✭

Join Date: June 2010

Posts: 613

Thanks Alan ,pm sent

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#4 05-12-2012 12:48pm

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Hi Ilyushin76

Thanks for the PM. I have looked into this and can see our technicians are scheduled to work on this today as a fault was already logged (Ref : 11553135). Hopefully this issue will be resolved very soon.

Regards

Al

0
#5 05-12-2012 1:18pm

Ilyushin76

Registered Users, Registered Users 2 Posts: 669 ✭✭✭

Join Date: June 2010

Posts: 613

Thanks Alan,do you have a rough idea on how long it could take?

0
#6 05-12-2012 1:25pm

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Hi Ilyushin76

I have just now sent a PM in response.

Regards

Al

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