Troublesome Green 30KW Stove

leitrim1

Hi All

I am loking for help in the worst possible way and at my wits end over a Green 30KW stove. It was installed less than 6 months ago. Initially it seemed fine but then that was summer. I have been on to the supplier and the distributor without much assistance. Our home and our clothes reek of smoke. We have no hot water and the rads barely heat up. It is absolutely eating fuel at an enormous rate. The back plate in the unit is warped from the heat already but the heat is not coming through the system. The Green stove unit itself gets hot but that is all. It was fitted by a plumber that was recommended by the supplier. Its a disaster.

Any help or advice really appreciated.

leitrim1

It looks like the plumber did'nt know what he was doing. The distributor engineer call today and was very helpful. Within seconds of arriving he pointed out to me where the plumber had assembled the inner baffle plate of the stove in the wrong place. He refitted it and gave it a quick clean. Then we lit a fire. No smoke problems and loads of heat in the rads and the room. After a short while there was enough hot water to have a shower. We never had that before.

Moral of the story : check out your plumber better than we did. I am now going to get a different plumber to check out the complete installation.

Thanks.

tatoo

Hi Leitrim,
I'm thinking of putting in a solid fuel/ wood burning stove myself, I need one with a large output as it's for a very big room and I want it to heat about six/seven large double rads, keep us posted if you can on your progress with your Green 30kw ( glad to hear you're getting on better with it now ).

jimjimt

The last two stoves I had to trouble shoot were installed by a retired school teacher and a tv installer and recommended by stove shops.

So always look for qualifications and interview your installers. They may not be plumbers.

tatoo

Thanks jimjimt,
What kind of qualifications should we look for ?

Any recommendations in a large stove, 22 to 30kw, range to heat a large high ceilinged room and water/ 7 x double radiators.
Its for a big old house and I'm wondering would I be better off running a stove and rads off it for the downstairs only, and leaving the existing OFCH for the bathroom and upstairs rads, grateful for any advice ?

leitrim1

I am still in trouble with this stove. No heat again for the last 2 nights. I have what is supposed to be a really good plumber that deals mostly with stoves coming this evening so I hope to find out what the problem is. Fingers crossed.

jimjimt

Every one thinks because some one comes to fit their stove or boiler that they are a plumber. More often that not, not true.

No harm in asking straight up are you are fully qualified plumber ?
Where did you train and for how long ?
Interview them in full.Even if they are recommended by a stove shop. Everybody likes to tell the truth.
There is guys out there with no formal qualifications as such and do great work. But when you get the truth you can make an informative decision wither or not you want them to work on your stove and heating system.

If some one mentions the word engineer ask them what IT or Uni did they study with and for how many years ?
If they say it was a 2-4 week course you have the truth you can make an informative decision wither or not you want them to work on your stove and heating system.

There is plenty of good stoves to choose from.

The Boru Carraig Mor 30kw is worth a look and consideration and made in Ireland.
You need the stove to heat your hot water and a open radiator zone as minimum so starting with downstairs radiators would be a good start.

Other stoves I have installed recently are Stanley's and Henely's which are working a dream. But you will only get out what you put in.

If installed correctly you can have the stove and oil on together heating the house in full.

leitrim1

jimjimt wrote: »

Every one thinks because some one comes to fit their stove or boiler that they are a plumber. More often that not, not true.

No harm in asking straight up are you are fully qualified plumber ?
Where did you train and for how long ?
Interview them in full.Even if they are recommended by a stove shop. Everybody likes to tell the truth.
There is guys out there with no formal qualifications as such and do great work. But when you get the truth you can make an informative decision wither or not you want them to work on your stove and heating system.

If some one mentions the word engineer ask them what IT or Uni did they study with and for how many years ?
If they say it was a 2-4 week course you have the truth you can make an informative decision wither or not you want them to work on your stove and heating system.

There is plenty of good stoves to choose from.

The Boru Carraig Mor 30kw is worth a look and consideration and made in Ireland.
You need the stove to heat your hot water and a open radiator zone as minimum so starting with downstairs radiators would be a good start.

Other stoves I have installed recently are Stanley's and Henely's which are working a dream. But you will only get out what you put in.

If installed correctly you can have the stove and oil on together heating the house in full.

Seriously good advice. Thanks

leitrim1

My stove was replaced free of charge a few of months ago. The new one works perfectly. The company never gave me an explanation as to what was wrong with the old one even though I contactd them a couple of times to ask. My plumber thinks they boxed a 20KW or a 25KW stove in to a 30KW box by mistake. There is not much of a difference in the measurements of a 25 and a 30.

The new one works well so fingers crossed.