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Windows xp web connecting issue

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  • 23-11-2012 8:04am
    #1
    bcmf
    Closed Accounts Posts: 6,679 ✭✭✭


    OK.Hope someone can help me here.
    Running xp home edition. A while back I lost all connectivity to the web via IE or Safari. I put the laptop away for a while and decided to dig it out as I got a windows fone and wanted to use it for zune etc.
    Now the prob that is arising is the
    a) when I click on IE (7 I believe) nothing happens. I can left click and get into the dropdown box but IE ail not open.Nothing happens.
    Its in the program list but nada happens.
    b)When I click on safari it comes up with the message 'Safari has encountered a prob and needs to close'. Was using safari as the browser.
    c) I can connect to my network and have the computer updates all up to date. It updated last night (had 60 - odd updates so some sort of connectivity is there)

    I cant find the disks* so really dont wanna uninstall as I have no way of reinstalling.

    Toughts,hints suggestions!!!!


    *I am not even sure if it came with disks as it was my father in laws laptop. It is genuine and I was there when it was bought new.


Comments

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    #2
    MarkR
    Moderators, Regional Midwest Moderators Posts: 11,073 Mod ✭✭✭✭MarkR


    Download either the chrome or firefox installed on another computer, and transfer it to your xp laptop using a flash drive. It sounds like you have connectivity, but the applications aren't launching for some reason.


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    #3
    Capt'n Midnight
    Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 90,889 Mod ✭✭✭✭Capt'n Midnight


    do a check for malware in case you have a browser hijacker or somesuch

    depending on the PC you may have an option to make backup disks or have a restore partition


  • Options
    #4
    bcmf
    Closed Accounts Posts: 6,679 ✭✭✭bcmf


    Thanks guys.Turns out it was prob a registry issue.


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