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ebay/paypal problem

  • 21-11-2012 2:05pm
    #1
    Registered Users, Registered Users 2 Posts: 4


    Have changed my delivery address on my ebay account to the Parcel Motel, on my last two purchases when i go to pay via paypal I am getting the following message

    Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address.

    Have been in contact with Paypal and my account is in order, have contacted the sellers and they are not havng any problems with other orders.

    I have email ebay, waiting on reply.

    Just wondering if anyone had any ideas?
    Regards


Comments

  • Registered Users, Registered Users 2 Posts: 3,835 ✭✭✭horse7


    ebay and sister company ,are ,ive found one of the worst companys to deal with. And if you havent found out that yet,then it means you have been lucky with your purchases. I cant stress enough that if you dont receive your goods after about 3 weeks lodge a dispute with ebay/paypal, otherwise they will not talk to you,they will give you some b/s about its gone past the time limit to resolve your issue. Disregard wharever your purchaser tells you,about a slow boat from china etc. And if you dont believe me read the small print in paypay ,how to resolve a dispute, this is where ebay will shove you onto ,when you have a problem.


  • Registered Users, Registered Users 2 Posts: 17,575 ✭✭✭✭A Dub in Glasgo


    Are you trying to pay with a payment card that is registered to your home address and there is a difference between that address and the address you have now given? I certainly would not be happy selling to a person who has 2 addresses listed. Maybe you should change the address on Paypal to the Parcel Motel one


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