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Green pixels on screen

  • 17-11-2012 1:55pm
    #1
    luckylucky
    Registered Users, Registered Users 2 Posts: 2,437 ✭✭✭


    Laptop is Asus K55VD
    Operating System Windows 8
    Graphics Card Nvidia GEforce 610m

    I turned on my laptop this morning and have got green pixels all over the place, if I move a window or change the desktop they will move with the change. Any ideas what he problem might be, have a feeling it might be a loose cable, but it's a new laptop and sort of wary about opening it up.The problem appears to be getting worse!

    Thanks for any help!


Comments

  • #2
    stevek93
    Registered Users, Registered Users 2 Posts: 3,097 ✭✭✭stevek93


    If it new bring it back.


  • #3
    luckylucky
    Registered Users, Registered Users 2 Posts: 2,437 ✭✭✭luckylucky


    stevek93 wrote: »
    If it new bring it back.

    I would do but slight problem with that.... i bought it in Cork last week as needed it for a course. I'm in Portugal now and not due to return to Ireland until just over a month's time. :(


  • #4
    stevek93
    Registered Users, Registered Users 2 Posts: 3,097 ✭✭✭stevek93


    luckylucky wrote: »
    I would do but slight problem with that.... i bought it in Cork last week as needed it for a course. I'm in Portugal now and not due to return to Ireland until just over a month's time. :(

    Best thing to do is to get onto Asus so. http://support.asus.com/ServiceHome.aspx?SLanguage=en


  • #5
    luckylucky
    Registered Users, Registered Users 2 Posts: 2,437 ✭✭✭luckylucky


    stevek93 wrote: »
    Best thing to do is to get onto Asus so. http://support.asus.com/ServiceHome.aspx?SLanguage=en

    Thanks for the link. Didn't find any answers there but I'll try giving them an email if I don't find a solution. I have a strong feeling that this problem is due to something being loose, as the green dots aren't fixed, they don't appear over most solid colours for example, and text isn't affected so much, images get really badly affected.

    Anyway was thinking of opening up this laptop and see if I can see anything as I really need this laptop for a course I'm doing.

    Anyone got any ideas what the actual problem might be?


  • #6
    Cork24
    Closed Accounts Posts: 2,663 ✭✭✭Cork24


    Dont worry you have a six month manufacturer warranty


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  • #7
    Skill Magill
    Registered Users, Registered Users 2 Posts: 2,576 ✭✭✭Skill Magill


    I see it has hdmi, can you hook it up to a monitor/tv with hdmi? May solve your problem till you get back, in the mean time email the
    place you bought it to let them know somethin aint right.


  • #8
    stevek93
    Registered Users, Registered Users 2 Posts: 3,097 ✭✭✭stevek93


    luckylucky wrote: »

    Thanks for the link. Didn't find any answers there but I'll try giving them an email if I don't find a solution. I have a strong feeling that this problem is due to something being loose, as the green dots aren't fixed, they don't appear over most solid colours for example, and text isn't affected so much, images get really badly affected.

    Anyway was thinking of opening up this laptop and see if I can see anything as I really need this laptop for a course I'm doing.

    Anyone got any ideas what the actual problem might be?

    Wait till Asus reply to your email whatever you do do not open it, it sounds like a faulty screen not somehng loose. Once you open it your warranty is gone.


  • #9
    luckylucky
    Registered Users, Registered Users 2 Posts: 2,437 ✭✭✭luckylucky


    stevek93 wrote: »
    Wait till Asus reply to your email whatever you do do not open it, it sounds like a faulty screen not somehng loose. Once you open it your warranty is gone.

    Have been dealing with crapy replies from the Portuguese Asus Support. Have contacted Uk/Ireland one instead.

    Anyway could very well be a faulty screen, finally got around to testing it with an external monitor and the picture was fine, so sounds like the screen alright.


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