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Need help with a keyboard.

  • 15-11-2012 7:08pm
    #1
    SugarShane88
    Banned (with Prison Access) Posts: 63 ✭✭


    Hi there.

    I've troubleshot this problem to death, now I'm turning to you good people to get me out of a major bind.

    I'm trying to fix a Lenovo laptop for someone and I'm struggling.

    Basically I can't log into Windows because the characters on the keyboard is all messed up. The 'H' button operates as a backspace for example and that's all I know because obviously the characters are hidden when typing in a password.

    We had the same problem yesterday and thanks to Google I fixed it by pressing the FN button and F4 or F7, but the same combination doesn't work this time.

    In addition to that, the F buttons aren't where they're supposed to be neither which eliminates the possibility of Safe mode I think.

    Some of the keys beep when I hit them and the characters don't appear, just a beep.

    If this problem sounds familiar to anyone you'd be helping me alot by offering suggestions.

    Cheers.


Comments

  • #2
    amallon
    Registered Users, Registered Users 2 Posts: 110 ✭✭amallon


    Try plugging in a USB keyboard and see if that works any better.


  • #3
    danger_mouse_tm
    Registered Users, Registered Users 2 Posts: 992 ✭✭✭danger_mouse_tm


    the ribbon connector may not be correctly seated in the tab beneath the keyboard. There may be water damage on the keyboard. As the previous poster said try a usb keyboard. You may have to disconnect the laptop keyboard also. I would also try booting from a linux live CD just to see if the fault only occurs in windows.


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