Leap Card Upcoming Functionality

Stevek101

Q4 2012

• Auto-top up
• Single Operator Capping
  • 1 day & 7 day single operator caps
    Replacing equivalent products

Q1 2013

• Tickets on Leap Cards

Taken from: http://www.itsireland.ie/wp-content/uploads/2012/11/John-OFlynn-ITS-Conference_Nov-8th-2012.pdf

Mr Simpson

Why only single operator capping? The whole systems a bloody joke at this stage, they're implementing a system, seemingly without agreement from anybody, which just won't work. Is it only single operator because they can't decide how to split income?

Edit: Having read the whole document, it seems they are planning to introduce it, just no date or agreement yet

foggy_lad

That is a nice shiney brochure produced for the Network of National ITS Associations Meeting but believe what they promise only when it happens!

They have been promising things for a long time now and nothing has come of it except a perception that it is Not convenient, slow and does not save users money(possibly because so many are overcharged?). http://www.itsireland.ie/wp-content/uploads/2012/11/John-OFlynn-ITS-Conference_Nov-8th-2012.pdf

coylemj

You can now get a Leap card with your photo on it, you upload a JPEG when applying for the card. Note however that buried on the second screen in the middle of several bullets is a statement that there will be an (unquantified) 'Additional Charge' for having your name & photo on the card :eek:

When you click on 'Buy a Leap Card' you select the option 'Adult Personalized'.

thomasj

Stevek101 wrote: »

Taken from: http://www.itsireland.ie/wp-content/uploads/2012/11/John-OFlynn-ITS-Conference_Nov-8th-2012.pdf

Still no sign of the integrated cards for annual bus/rail pass holders?

Looks like for 2013 well still be carrying 2!

coylemj

thomasj wrote: »

Still no sign of the integrated cards for annual bus/rail pass holders?

Looks like for 2013 well still be carrying 2!

On the webpage where you can purchase a name & photo Leap card, the following appears at the foot of the page......


You will be able to add high-value ticket products to your Photo Leap Card which are otherwise not available for a normal Leap Card.Click here for details of tickets available for your Photo Leap Card

However the link is wrong, it takes you to a page which deals with name & photo Leap cards for children aged 12-15, I've reported the broken link.

LXFlyer

MarkMc wrote: »

Why only single operator capping? The whole systems a bloody joke at this stage, they're implementing a system, seemingly without agreement from anybody, which just won't work. Is it only single operator because they can't decide how to split income?

Edit: Having read the whole document, it seems they are planning to introduce it, just no date or agreement yet

It is a phased project - once the single operator capping is working then they'll move on to the next phase.

Best to get that right first I would suggest.

Mr Simpson

lxflyer wrote: »

It is a phased project - once the single operator capping is working then they'll move on to the next phase.

Best to get that right first I would suggest.

So about 2020 then

bk

I would suggest that it is taking far too long to introduce these very basic features.

Again I'll remind people that in Atlanta in 2006 it took them just 7 months to replace all cash fares with their Leap card, including online top up (even works on bus), auto-topup, transfers and multiple tickets on the card.

Frankly auto-topup, single operator daily capping and multiple tickets on the card should have been available from the start and we should be getting multi-operator capping by now.

LXFlyer

I don't think that's really fair. The initial delays in getting this project off the ground were down frankly to politics and the serious issue of how it and public transport would be funded. The government is washing its hands of the situation in this regard and the operators are all having to bear the cost of running LEAP themselves which is a extra burden in a time when money is getting scarcer and scarcer due to subsidies being cut back and fuel duty rebate being withdrawn.

Any project like this takes time - Oyster took 3 years to introduce capping from the initial rollout, but we will have it within 12 months according to that document, albeit for single operators. The full rollout of Oyster took 8 years.

bk

The difference was Oyster was one of the first such systems introduced in the world back in 2002, when much of the technology was brand new and had to be invented from scratch. Also London is one of the biggest cities in the year.

Leap was introduced 10 years later, using pretty much very well developed, off the shelf technology after similar systems have been introduced in 100 cities around the world.

And all of this is 10 years after the project started!!

I'm sorry there is simply no excuse for such a slow rollout.

helimachoptor

Keep getting an error when i try to upload a photo..

coylemj

helimachoptor wrote: »

Keep getting an error when i try to upload a photo..

I can't believe they made such a mess of it, looks like they launched this new facility with zero testing because there are broken links and downright contradictions.....

On the page where you buy a name & photo Leap card, there is the following:

Please note Photo Leap Card is only available for Adults.

immediately followed by...

If you would like to get a Photo Leap Card for a child age 12 to 15 please follow this link

And the link takes you to a page where there is a downloadable application form for the 'unavailable' Photo Leap Card for children aged 12-15 :eek:

LXFlyer

bk wrote: »

The difference was Oyster was one of the first such systems introduced in the world back in 2002, when much of the technology was brand new and had to be invented from scratch. Also London is one of the biggest cities in the year.

Leap was introduced 10 years later, using pretty much very well developed, off the shelf technology after similar systems have been introduced in 100 cities around the world.

And all of this is 10 years after the project started!!

I'm sorry there is simply no excuse for such a slow rollout.

Maybe not in your perfect world, but this is completely different and more complex than oyster due to the way the revenues are being treated, which was decided by politicians and civil servants rather than transport professionals.

No matter how you wax lyrically on and in about how wonderful certain cities are, they did not have the political reticence towards funding public transport.

Things are never as straightforward as you paint them.

AlekSmart

foggy_lad wrote: »

That is a nice shiney brochure produced for the Network of National ITS Associations Meeting but believe what they promise only when it happens!

They have been promising things for a long time now and nothing has come of it except a perception that it is Not convenient, slow and does not save users money(possibly because so many are overcharged?). http://www.itsireland.ie/wp-content/uploads/2012/11/John-OFlynn-ITS-Conference_Nov-8th-2012.pdf

Its worth noting that since Leapcards roll-out,the actual transaction time on the Wayfarer system has substantially increased.

By this I mean the time from when a customer places their Leapcard on the reader and the drivers screen actually switching to the Leap menu.

At this stage it,s downright embarrasing and well worth a few high-profile P45's.

I continue to believe that Leapcard is now effectively dead-in-the-water as far as it being a succesful means of attracting NEW business to Public Transport.

From my perspective it will take a new Leapcard Team and a significant investment in PR to Re-Launch the concept IF it's to be any more than a mere form of window-dressing.

A HUGE opportunity thrown to the winds...:mad:

bk

lxflyer wrote: »

Maybe not in your perfect world, but this is completely different and more complex than oyster due to the way the revenues are being treated, which was decided by politicians and civil servants rather than transport professionals.

I'm sorry but that excuse holds no water for the majority of issues we are talking about here. The late launch of:

- Auto-topup
- T90/Weekly/Monthly/Tearly Tickets on leap
- single operator capping
- Irish Rai lticket machines selling and topping up leap (now enabled, 6 months after the launch of leap, but should have been ready day one).
- No online top-ups on bus.
- The awful, slow experience of leap on bus.

Non of these issues have anything to do with financing and the supposed issues with financing and the sharing of revenue *

* Which in itself is a ridiculous excuse when you consider that all 4 major companies involved are semi-state companies owned by the government, with three of them having the same parent company!!!

Really there is no excuse for this awful mess.

L1011

Have they added a €50 max balance in the past few days or was it always there but just unenforced?

Went to put €50 on online with a recorded €16.50 balance and it won't let me; but I've put €50 on online before and at an Irish Rail TVM with a balance of some amount in both cases. Checking history shows that it was succesfully applied and brought the balance over €50 in both cases.

Dravokivich

thomasj wrote: »

Still no sign of the integrated cards for annual bus/rail pass holders?

Looks like for 2013 well still be carrying 2!

Don't think that'll be until whenever Taxsaver crosses over onto Leap Card.

bk wrote: »

Non of these issues have anything to do with financing and the supposed issues with financing and the sharing of revenue *

* Which in itself is a ridiculous excuse when you consider that all 4 major companies involved are semi-state companies owned by the government, with three of them having the same parent company!!!

Really there is no excuse for this awful mess.

I think Leap Card is a victim here more so than anything else. Even though 3 are under CIE with the other contracted by RPA and all responsible to NTA/Government, they seem to operate independently, so anything they don't like, they aren't taking up on. This is shown by the shambles of implementation on Irish Rails part of it and how they seem to have a total lack of interest in it and its users.

Stevek101

MYOB wrote: »

Have they added a €50 max balance in the past few days or was it always there but just unenforced?

Went to put €50 on online with a recorded €16.50 balance and it won't let me; but I've put €50 on online before and at an Irish Rail TVM with a balance of some amount in both cases. Checking history shows that it was succesfully applied and brought the balance over €50 in both cases.

Maximum value at the beginning was €150. However, this was the combined value of your e-purse credit and any tickets that were on offer. The system wasn't configured for product tickets until last weekend when it received an update.

Although you can't currently buy tickets maybe the max value of travel credit is now €50. Another idea could be you need personalised card to allow a balance more than €50.

coylemj

Does anyone know how they'll handle Travel90 cards on Leap?

If board a bus and validate the Leap card on the machine, it deducts the maximum fare for a single journey which is currently €2.40. Now let's say that I have a Travel90 card stored on my Leap card and I catch another bus within 90 minutes and again validate the Leap card against the machine. Presumably the system will then (on the spot or maybe overnight) give me a refund of the earlier €2.40 deduction and deduct one journey off the Travel90 card?