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Live Chat on Ulster Internet Banking?

  • 11-11-2012 9:52pm
    #1
    the whole year inn
    Registered Users, Registered Users 2 Posts: 7,123 ✭✭✭


    When I logged into ulster bank a few times a chat box appears asking for help,now im looking for this to happen now and I cant see it anywhere on the site.Is there a way to get live support.

    Its very frustrating


Comments

  • #2
    Stheno
    Moderators, Business & Finance Moderators, Science, Health & Environment Moderators, Society & Culture Moderators Posts: 51,690 Mod ✭✭✭✭Stheno


    Not that I have ever seen


  • #3
    Vojera
    Closed Accounts Posts: 2,812 ✭✭✭Vojera


    Maybe it only pops up during business hours?


  • #4
    BuffyBot
    Registered Users, Registered Users 2 Posts: 24,924 ✭✭✭✭BuffyBot


    I'm sure I've seen something before - not sure it's live support however. Either way, I can't imagine it would be open outside their call centre hours.


  • #5
    juan.kerr
    Closed Accounts Posts: 2,766 ✭✭✭juan.kerr


    I've used it before (at the time of the system issues). It is basically an IM client but I suspect it operates during business hours only.


  • #6
    the whole year inn
    Registered Users, Registered Users 2 Posts: 7,123 ✭✭✭the whole year inn


    I got it to work eventually.
    The way i done it is click on help section on the left hand side,type something that wont get a return in the search box,I done online chat support wait a minute and youll see it under the search results(which should show none)

    It works after business hours.
    How awkward is this to get to use!!


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