Scam help!

Red Crow

So about a couple of days ago the missus went off an ordered tickets to an event for her Dad's birthday. Anyway to make a long story short it looks like she's been scammed. She paid the scam site through PayPal however PayPal don't refund orders for tickets. However the site contacted her today in the form of a ridiculously badley formatted email saying they were refunding her becuase PayPal have changed their policy, which his company don't agree with, and that she was to send the money through a bank transfer to him and he's quoted the company's bank details.

Am I right in thinking that the payment may have been rejected at his end becuase it's been taken out of her account? or is it more likely that they are returning the money for some other reason?

I'll get her to contact the bank when she returns from work tonight but is there anything else she or I can do here? Or is the money gone until he returns it.

areyawell

So you allready got scammed and paypal refused to send the money back as the scam website allready withdrew the money.

This Scam website now wants your bank details to refund you? Does this not at all sound fishy to you? Will probably have your bank account cleaned out in the morning.

Can you send on the URL to the site you think is a scam and I can check for you if it is legitimate or not

Red Crow

areyawell wrote: »

So you allready got scammed and paypal refused to send the money back as the scam website allready withdrew the money.

This Scam website now wants your bank details to refund you? Does this not at all sound fishy to you? Will probably have your bank account cleaned out in the morning.

Can you send on the URL to the site you think is a scam and I can check for you if it is legitimate or not

No, they are going to refund her according to the email as they "don't agree with a change in PayPal's policy". But they want her to transfer the funds by bank transfer now instead.

Of course it's fishy. It's a dead set scam, it just seems strange to me and I'm juts looking for advice.

areyawell

U have the website link? Theres nothing much you can do except report them to paypal for been a scam company. You'll never see the money back

jaffa20

areyawell wrote: »

U have the website link? Theres nothing much you can do except report them to paypal for been a scam company. You'll never see the money back

If the OP used their credit card or visa debit via paypal then the credit card company should be able to do something. Effectively they are not getting the product they paid for and they were promised a refund too by the seller.

Red Crow

areyawell wrote: »

U have the website link? Theres nothing much you can do except report them to paypal for been a scam company. You'll never see the money back

But why would they tell her they are refunding her when she never asked for a refund and now they are asking her to transfer money through a bank transfer?

Procrastastudy

Eli Manning wrote: »

But why would they tell her they are refunding her when she never asked for a refund and now they are asking her to transfer money through a bank transfer?

Fool me once shame on you, fool me twice...

5500

Eli Manning wrote: »

But why would they tell her they are refunding her when she never asked for a refund and now they are asking her to transfer money through a bank transfer?

So they can scam her out of more money obviously, tell her to contact her credit card issuer asap, tell them what happened and ask for a chargeback.

Red Crow

Procrastastudy wrote: »

Fool me once shame on you, fool me twice...

Yup true but the money has been taken out of her bank account through PayPal. Now this 'company' is sending her back the money in order for her to send it back through a bank transfer.

Why go through all that rubbish? Surely nobody will send the same money twice?

Procrastastudy

Eli Manning wrote: »

Yup true but the money has been taken out of her bank account through PayPal. Now this 'company' is sending her back the money in order for her to send it back through a bank transfer.

Why go through all that rubbish? Surely nobody will send the same money twice?

LOL with the questions you're asking it doesn't take a leap of the imagination to conclude some one might.

zuroph

Eli Manning wrote: »

Yup true but the money has been taken out of her bank account through PayPal. Now this 'company' is sending her back the money in order for her to send it back through a bank transfer.

Why go through all that rubbish? Surely nobody will send the same money twice?

are they sending it back via cheque or money order??? The payment takes a few days to clear, you send the money in the meantime, then the money order bounces.

Red Crow

zuroph wrote: »

are they sending it back via cheque or money order??? The payment takes a few days to clear, you send the money in the meantime, then the money order bounces.

lol probably. I don't think they stated how they will refund the money. I just presumed it would be done through PayPal.

I know it's a scam. I'm just wondeirng is their anything I can do.

Paulw

Maybe I'm missing something here.

They already scammed you via Paypal. Now they want your bank details so they can scam more?????? Please wake up.

Chase Paypal. Contact your bank/credit card and tell them.

More than likely, you have been scammed and the money is gone. Don't entertain the scammers any more, and don't give them any details (bank, address, phone, etc).

Cut your loss and leave it at that.

LoLth

wait a second...

1. she pays for ticket through paypal
2. she finds out its a scam
3. she asks for refund from paypal but they dont refund tickets so no money back from there and paypal already transferred the money to the scam site
4. the SITE contacts you to say they are refunding you because Paypal changed their policy
5. the site wants her to pay for the tickets again through bank transfer and even provide the bank account details they want her to send the money to.

a few questions:
1. did paypal actually change their policy on ticket refunds?
2. was the money paid to the SITE refunded to Paypal and if so, why was it not refunded to your wife's bank account
3. seriously? they are requesting that you pay again?

pass the email over to Paypal (though they more than likely know already and they cut them off which is the "policy change" the site are referring to) ask them if htey have cancelled any payment to the site and if so, are you entitled to a refund from Paypal.

contact your bank/credit card company and ask what can be done. Unfortunately I think a chargeback would hit Paypal and not the Scammers as it is technically Paypal that you paid.

After that, ignore the email. Its crap. Any further contact just gives them more information.

ConcertKing

What is this site that your on about so others can avoid it please?

AnCatDubh

Here's a remote possibility (stress remote)

Your wife sent money via Paypal to scammers.

Scammers are getting lots of money from similarly duped people, lodged to their pay pal account.

Paypal's security systems trip and they put a freeze on the scammers account pending the scammers proving that the 'sudden rush' of money to the scammers pay pal account is legit.

Paypal get a series of complaints about the scammers from far and wide so this reinforces their earlier action.

Result: Scammer can't get money and can't understand why not ( hence, a *change* in policy).

Next action, scammer contacts by email to say pay pal have changed policy and they need a bank transfer.

(sounds familiar at this stage).

The above scenario is real and happens regularly. If you are a seller on paypal you need to read their terms and conditioins very carefully or you may be burned. When it happens on scammers we don't really mind too much. In fact it is designed for such activity - large sums of money hits unknown/recently set up account so they freeze the funds until they know what they are dealing with.

We experienced it on the boards photography forum's photobook production one year and as genuine as this cause was, the individual's paypal account where the book purchases were being transferred to as was agreed by the project and on forum was frozen and paypal basically weren't budging pending additional verification information from the individual. So much so that the book got bailed out by a very trusting forum member covering the entire cost of production/printing pending paypal releasing the money.

Eventually paypal released the funds.


I'm not sure what may have happened if it was deemed a scam by paypal, would they return the funds to source or what the scenario may have been?

Anyway, this is a remote chance of being the actual scenario, but you'd never know/maybe is part of what is happening behind the scenes.