Pending transactions?

Ecekissjoel

On the 7th Nov, I bought something online using my BOI debit card which cost me usd39.99 = 31.33euro. On that day, I checked my account and the amount had already been deducted from my balance. On the 8th Nov, another amount 10.99euro was deducted again but I didn't make any transaction on that day.

Today, I checked it again and realised that the date in the 'date column' for these transactions keep changing. The first transaction was on the 7th Nov, but now the date is changed to today's date with the 'details column' showing '07Nov Debit Card'. Does that mean that these transactions are still pending? (but I have checked my pending payments on my account and it shows nothing is pending). Please advise if I should contact the retailer regarding the second transaction which I did not make or should I wait for another few days?

Many thanks.

Bank of Ireland: Linda

Hi Ecekissjoel,

If you do not recognise one of these transactions, we would advise you to contact Banking 365 directly to raise a dispute. Banking 365 contact number is 0818 365 365.

Thanks
Linda

Ecekissjoel

I went to one of BOI branch and they told me they have not gotten the full details of the transactions yet and asked me to go back again in a few days time.

Thanks for your reply.

Bank of Ireland: Pat

Hi Ecekissjoel,

If there's anything else we can do for you, just ask.

Thanks
Pat

Ecekissjoel

thanks.. it is fine now.. i think it is just of those 'shadow payments'..

Many thanks again.