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Tesco advertising false prices

  • 07-11-2012 7:05pm
    #1
    snubbleste
    Banned (with Prison Access) Posts: 31,117 ✭✭✭✭


    Tesco have an advertorial on their website comparing the cost of their own brand products versus that of branded products. It is called 'Switch and Save'.
    http://www.tesco.ie/switchandsave/default3.html

    It is updated weekly, but looking at it when updated Nov 1st, a number of the products have the wrong prices - the correct instore price in brackets:
    Tesco Vitamin E Facial Wipes 25 €0.89 (€1.05)
    Tesco Shaving Foam Sensitive 250ml €0.49 (€1.19)
    Tesco Shaving Gel Sensitive 200ml €0.87 (€1.40)
    Tesco Shaving Gel Regular 200ml €0.79 (unavailable)
    Tesco KX Stimulation Drink 250 ml €0.19 (€0.89)

    Do I have grounds to complain for false advertising?


Comments

  • #2
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,786 ✭✭✭slimjimmc


    Imo, No, simply because of this statement right there on the same webpage (the bold bit in particular).
    Tesco update this list every Thursday. We guarantee these savings across all our stores - except Tesco Express - on that day. Prices may change on some products in between updates.


  • #3
    snubbleste
    Banned (with Prison Access) Posts: 31,117 ✭✭✭✭snubbleste


    I observed that disclaimer. I came across it as I was looking for reviews on shaving foam and I'm aware that Tesco shaving foam (except the Value one) has not been below €1.00 for over a year now. The KX drink has never been close to 19c a can.


  • #4
    wmpdd3
    Registered Users, Registered Users 2 Posts: 9,625 ✭✭✭wmpdd3


    Yeah, there's a massive problem with those prices, do complain. Someone def made a cock up there.

    customer.services@tesco.ie

    http://www.tesco.ie/groceries/help/default.aspx?name=contact&rel=help

    Do you have a screen shot of the wrong prices?


  • #5
    snubbleste
    Banned (with Prison Access) Posts: 31,117 ✭✭✭✭snubbleste


    List has been 'updated' on 8 November. All prices including the incorrect ones are the same. http://www.tesco.ie/switchandsave/default3.html


  • #6
    Mimikyu
    Registered Users, Registered Users 2 Posts: 18,963 ✭✭✭✭Mimikyu


    This post has been deleted.


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  • #7
    Twoandahalfmen
    Banned (with Prison Access) Posts: 769 ✭✭✭Twoandahalfmen


    The prices are a "invitation to treat" they advertise a price you offer to pay that price it can be accepted or rejected the shop is under no obligation to accept it


    sale of goods and suply of services act 1980


  • #8
    P. Breathnach
    Registered Users, Registered Users 2 Posts: 12,089 ✭✭✭✭P. Breathnach


    Twoandahalfmen wrote: »
    The prices are a "invitation to treat" they advertise a price you offer to pay that price it can be accepted or rejected the shop is under no obligation to accept it


    sale of goods and suply of services act 1980
    Where in the act is that set down?


  • #9
    Procrastastudy
    Closed Accounts Posts: 6,224 ✭✭✭Procrastastudy


    Twoandahalfmen wrote: »
    The prices are a "invitation to treat" they advertise a price you offer to pay that price it can be accepted or rejected the shop is under no obligation to accept it


    sale of goods and suply of services act 1980

    No its not. Even if it was (its basic contract law) false advertising is something completely different.


  • #10
    snubbleste
    Banned (with Prison Access) Posts: 31,117 ✭✭✭✭snubbleste


    So I've written to them a few times now and they are "addressing the issue".
    Yet, they've renewed the advertorial weekly with the same incorrect prices 'Last updated on 22nd November 2012'.
    Other prices do change correctly, such as Kelloggs cereal which was €3.49, now €1.74 http://www.tesco.ie/switchandsave/default3.html

    Time for a complaint to the self-regulatory advertising standards body I should think.


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