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Charged twice using Leap card when changing buses ?

  • 02-11-2012 11:36am
    #1
    Registered Users, Registered Users 2 Posts: 59 ✭✭


    i just got a LEAP card today.

    But can anybody explain to me do we get charged twice when changing buses.

    In the morning to get to work I need to take two buses. So does that mean I will get charged twice.. im only on the buses for 20 minutes.

    The first bus one bus I get is from Tallaght to Crumlin hospital and then I have to get out there and take the 122 to Drimnagh.

    Is there anyway i can just pay once for the whole journey, Or is it unavoidable that I will be charged twice just to get to Drimnagh.

    Am i better off sticking with those journey 10 tickets that allow 90 minutes travel and you only pay 2.15 for the whole journey.

    if commuters get charged twice just coz they need to transfer to another bus then this LEAP card system is a joke and a total waste of money


Comments

  • Registered Users, Registered Users 2 Posts: 18,284 ✭✭✭✭LXFlyer


    At present the LEAP card is purely an epurse that offers discounts for single journeys only, which best suits occasional users only, or those regular customers paying low fares.

    As yet it does not facilitate transfers or cost capping.

    The rollout is a phased process and loading period passes etc. will be done as part of a later phase (the next phase is the rollout of auto top up).

    The best product for your journey is probably the Dublin Bus Travel 90 ticket which offers 10 90 minute periods of unlimited travel for €21.50.

    Bear in mind that if you are doing the same journey in reverse each day, a 30 day Dublin Bus rambler ticket offers better value at €3.83 per day.

    Details here:
    http://www.dublinbus.ie/en/Fares--Tickets/Tickets/2-Journey-Daily-Weekly/


  • Registered Users, Registered Users 2 Posts: 59 ✭✭bazzare


    thanks for your reply.

    Considering the amount of time (11 years !!! ) and money that has gone into coming up with this supposedly integrated transport card, the fact that you cant even transfer to another bus without having to pay again goes to show what a shambles the whole thing is.


  • Registered Users, Registered Users 2 Posts: 18,284 ✭✭✭✭LXFlyer


    As I say the rollout is phased - it does what it is supposed to do at the moment - phase 2 was the rollout of the combined student ID/LEAP card.

    Phase 3 under test currently is the auto topup feature.

    Much of the delay to the commencement of the actual rollout was down to politics. The actual rollout itself I would not agree is a shambles - it is as I say a phased project. Better to do it slowly and get it right rather than do it quickly and end with a shambles.


  • Registered Users, Registered Users 2 Posts: 59 ✭✭bazzare


    it begs the question why in Ireland do we seem to do everything embarrassingly arseways.

    Every other major city in Europe has had an integrated transport travel card in place for years, while ten years after it was first suggested we are still merely "rolling it out."

    How hard can i be to get this done...I guess it will take them another ten years .

    Consider the amount time they have already had and huge amount of money and resources that have gone into this, and the present LEAP card is the best they can come up with !! ? For gods sake I cant even do something simple like transfer to another bus ?

    Sorry but.If this isnt a shambles then i dont know what is ?


  • Registered Users, Registered Users 2 Posts: 18,284 ✭✭✭✭LXFlyer


    As I've pointed out already there were and are cheaper alternatives already available for your trip which you can avail of from any Dublin Bus ticket agent.

    LEAP ultimately will bring those together onto one card, but as in most other cities such products remain available separately also.

    And as I have pointed out most of the delay period was not down to the detailed design of the product and its implementation, but politics.

    The physical rollout is phased - I don't know how many times I have to make that point. Each phase will involve more functionality being added. So far two phases have been completed.

    The rollout of Oyster was done in the same manner as per this link: http://en.wikipedia.org/wiki/Oyster_card#Roll-out_history

    I totally agree about the initial delay, but I would disagree about the actual physical rollout - that has to be done on a phased basis.


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  • Registered Users, Registered Users 2 Posts: 8,779 ✭✭✭Carawaystick


    I'm sorry, the leapcard is out a year now, the near future came and is the recent past.
    If changing the exterior of a leapcard to have a student card is a "phase" then I can safely say there'll never be a complete rollout of the thing.


  • Registered Users, Registered Users 2 Posts: 2,790 ✭✭✭AngryLips


    It took London's Oyster card over a year an a half to introduce fare capping. Although you gotta admit there has been little progress on Leap in the year that it's been available.


  • Registered Users, Registered Users 2 Posts: 18,284 ✭✭✭✭LXFlyer


    Fair point on the student cards, but it is a handy added extra for anyone just with a single operator prepaid student ticket.

    Actually phase 2 was the ability to top up at Irish Rail TVMs.

    Phase 3 is the auto top up which is currently under test.


  • Posts: 0 [Deleted User]


    Will there ever be a daily price capping like london?


  • Moderators, Motoring & Transport Moderators Posts: 14,093 Mod ✭✭✭✭monument


    lxflyer wrote: »
    As I've pointed out already there were and are cheaper alternatives already available for your trip which you can avail of from any Dublin Bus ticket agent.

    LEAP ultimately will bring those together onto one card, but as in most other cities such products remain available separately also.

    And as I have pointed out most of the delay period was not down to the detailed design of the product and its implementation, but politics.

    The physical rollout is phased - I don't know how many times I have to make that point. Each phase will involve more functionality being added. So far two phases have been completed.

    The rollout of Oyster was done in the same manner as per this link: http://en.wikipedia.org/wiki/Oyster_card#Roll-out_history

    I totally agree about the initial delay, but I would disagree about the actual physical rollout - that has to be done on a phased basis.

    Price capping -- one of the most important features of smart cards -- was brought in little more than a year from launch of PAYG on the Oyster.

    Another two months and we'll be past that.


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  • Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    bazzare wrote: »
    i just got a LEAP card today.

    But can anybody explain to me do we get charged twice when changing buses.

    In the morning to get to work I need to take two buses. So does that mean I will get charged twice.. im only on the buses for 20 minutes.

    The first bus one bus I get is from Tallaght to Crumlin hospital and then I have to get out there and take the 122 to Drimnagh.

    Is there anyway i can just pay once for the whole journey, Or is it unavoidable that I will be charged twice just to get to Drimnagh.

    Am i better off sticking with those journey 10 tickets that allow 90 minutes travel and you only pay 2.15 for the whole journey.

    if commuters get charged twice just coz they need to transfer to another bus then this LEAP card system is a joke and a total waste of money
    You are charged for every journey. It would be cheaper for you to buy the travel90 ticket which allows ten journeys in which you can change bus as often as you like within 90 mins of boarding the first bus. There may also be other weekly or Rambler tickets which are cheaper than the leap card which is not capable of holding any weekly or other tickets and can't even do daily capping. It is just an e-purse that is more like the proverbial sows ear.


  • Registered Users, Registered Users 2 Posts: 1,040 ✭✭✭McG


    NoDrama wrote: »
    Will there ever be a daily price capping like london?

    yes, it's on the way


  • Registered Users, Registered Users 2 Posts: 19,102 ✭✭✭✭Del2005


    bazzare wrote: »
    it begs the question why in Ireland do we seem to do everything embarrassingly arseways.

    Every other major city in Europe has had an integrated transport travel card in place for years, while ten years after it was first suggested we are still merely "rolling it out."

    How hard can i be to get this done...I guess it will take them another ten years .

    Consider the amount time they have already had and huge amount of money and resources that have gone into this, and the present LEAP card is the best they can come up with !! ? For gods sake I cant even do something simple like transfer to another bus ?

    Sorry but.If this isnt a shambles then i dont know what is ?

    The best part is that the delays are due to politics in companies owned by the same people, us. Which shows how much public transport serves the public.


  • Registered Users, Registered Users 2 Posts: 18,284 ✭✭✭✭LXFlyer


    It isn't just the companies though - that is being far too simplistic.

    The fundamental problem is the basic design of the funding system which falls back on the Department of Transport and to a lesser extent the RPA.

    They designed a system whereby unlike London and Oyster where the operating companies receive a fixed payment to cover their operations from TfL and all of the farebox revenue goes centrally to TfL, in Dublin all of the farebox revenue remains with the individual operators and they receive support in the form of the PSO grant.

    Therefore, with the PSO grant being severely cut, fuel duty rebate abolished, companies are increasingly dependent on farebox revenue to keep the services operating. Naturally they do not want to see their individual farebox revenue fall as this means overall revenue falls, which means less money to cover costs and could ultimately mean services being cut back.

    There have been far too many over-simplistic comments on this in the media when frankly the fundamental issue is how public transport is to be funded. The individual operating companies still have to cover their costs and this has been one of the fundamental issues that LEAP has got caught up in, as it could lead to farebox revenue actually falling, which is a serious issue.


  • Registered Users, Registered Users 2 Posts: 19,102 ✭✭✭✭Del2005


    lxflyer wrote: »
    It isn't just the companies though - that is being far too simplistic.

    The fundamental problem is the basic design of the funding system which falls back on the Department of Transport and to a lesser extent the RPA.

    They designed a system whereby unlike London and Oyster where the operating companies receive a fixed payment to cover their operations from TfL and all of the farebox revenue goes centrally to TfL, in Dublin all of the farebox revenue remains with the individual operators and they receive support in the form of the PSO grant.

    Therefore, with the PSO grant being severely cut, fuel duty rebate abolished, companies are increasingly dependent on farebox revenue to keep the services operating. Naturally they do not want to see their individual farebox revenue fall as this means overall revenue falls, which means less money to cover costs and could ultimately mean services being cut back.

    There have been far too many over-simplistic comments on this in the media when frankly the fundamental issue is how public transport is to be funded. The individual operating companies still have to cover their costs and this has been one of the fundamental issues that LEAP has got caught up in, as it could lead to farebox revenue actually falling, which is a serious issue.

    Fare enough;) I'll fix my post.
    The best part is that the delays are due to politics between companies owned by the same people,us, and by people supposed to work us. Which shows how much public transport, and public services, serves the public

    Didn't DB have a fully functional card ready to go but it had to be pulled for LEAP?


  • Moderators, Category Moderators, Music Moderators, Politics Moderators, Society & Culture Moderators Posts: 22,360 CMod ✭✭✭✭Dravokivich


    Del2005 wrote: »

    Fare enough;) I'll fix my post.


    Didn't DB have a fully functional card ready to go but it had to be pulled for LEAP?

    Depends on what you mean by "fully", all there prepaid tickets are disposable smart cards. They would also still be unable to provide online top up as that's due to a limitation on the ticket machine.


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,279 Mod ✭✭✭✭bk


    While there maybe politics around fare capping etc.

    There really is no excuse for taking so long to rollout auto-tops and being able to load other tickets on the card.

    These items are purely technical issues and have no politics involved.

    To put this in context, in Atlanta they have a similar card called Breeze. It was launched in 2006 and it took them just 7 months to fully roll it out, including auto-top ups, loading prepaid tickets and more impressively eliminated all cash fares and moved 100% to breeze use.

    That shows how ridiculously slow these Leap card phases are taking.


  • Registered Users, Registered Users 2 Posts: 19,102 ✭✭✭✭Del2005


    bk wrote: »
    While there maybe politics around fare capping etc.

    There really is no excuse for taking so long to rollout auto-tops and being able to load other tickets on the card.

    These items are purely technical issues and have no politics involved.

    To put this in context, in Atlanta they have a similar card called Breeze. It was launched in 2006 and it took them just 7 months to fully roll it out, including auto-top ups, loading prepaid tickets and more impressively eliminated all cash fares and moved 100% to breeze use.

    That shows how ridiculously slow these Leap card phases are taking.

    Exactly, it's hardly as if we are the 1st country to do integrated ticketing. If we where the delays would mildly acceptable, but it should be off the shelf stuff by now.


  • Registered Users, Registered Users 2 Posts: 674 ✭✭✭etchyed


    bk wrote: »
    While there maybe politics around fare capping etc.

    There really is no excuse for taking so long to rollout auto-tops and being able to load other tickets on the card.

    These items are purely technical issues and have no politics involved.
    Indeed, there are many elements of the Leap project, with no revenue implications, that are taking far too long to roll out. lxflyer's defence of this is pretty hard to understand.


  • Registered Users, Registered Users 2 Posts: 301 ✭✭eorpach


    Sorry to dredge up an old thread - has this issue been sorted out yet ?


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  • Registered Users, Registered Users 2 Posts: 78,580 ✭✭✭✭Victor


    eorpach wrote: »
    Sorry to dredge up an old thread - has this issue been sorted out yet ?
    Fares are capped per day and per week, but transfer fares (similar to the Transfer 90 ticket) won't be available until 2014.


    Luas Dublin Bus Irish Rail Multi-Operator
    Adult 1 Day: €6.40 €6.90 €9.20 €10.00
    Adult 7 Day: €23.50 €27.50 €35.50 €40.00
    Child 1 Day: €2.50 €2.50 €3.10 €3.50
    Child 7 Day: €8.20 €8.20 €12.00 €14.00
    Student 1 Day: €5.00 €5.00 €6.90 €7.50
    Student 7 Day: €18.00 €20.00 €27.00 €30.00

    Take a look at www.leapcard.ie > FAQs > Capping


  • Closed Accounts Posts: 17,733 ✭✭✭✭corktina


    "transfer fares (similar to the Transfer 90 ticket) won't be available until 2014."

    and I bet two come along together!


  • Closed Accounts Posts: 1,990 ✭✭✭JustAddWater


    corktina wrote: »
    "transfer fares (similar to the Transfer 90 ticket) won't be available until 2014."

    and I bet two come along together!

    Yup. The very definition of shambles

    No app to check balances properly. If the leap card website was at least mobile optimized it would be a start

    LEAP.... Into the past!


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