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Broadband Problem

  • 24-10-2012 6:38pm
    #1
    lotie
    Registered Users, Registered Users 2 Posts: 50 ✭✭


    Hi,
    I have eircom broadband and am having huge problems with speed and the signal dropping (as I write its dropping every 5mins!).

    We have contact eircom and had a tech on site today who couldnt work out what was wrong.

    I'm beginning to wonder if the modem is being impacted by power quality. I see in the US there is a lot of reference to "power conditioners" (not just surge protectors). Could a modem dropping speed or frequently dropping out and coming back in be caused by poor power quality feeding the modem? If so, are there power conditioners available in Ireland that can be used to clean power supply to modems.

    Thanks,

    Lorcan O'Toole
    Kilkenny
    Tagged:


Comments

  • #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    lotie wrote: »
    Hi,
    I have eircom broadband and am having huge problems with speed and the signal dropping (as I write its dropping every 5mins!).

    We have contact eircom and had a tech on site today who couldnt work out what was wrong.

    I'm beginning to wonder if the modem is being impacted by power quality. I see in the US there is a lot of reference to "power conditioners" (not just surge protectors). Could a modem dropping speed or frequently dropping out and coming back in be caused by poor power quality feeding the modem? If so, are there power conditioners available in Ireland that can be used to clean power supply to modems.

    Thanks,

    Lorcan O'Toole
    Kilkenny

    Hi Lorcan,

    Sorry for the delay in getting back to you, Can you PM me with your telephone number and I will run some checks on the connection.

    Thanks, Mark


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