Timing Belt came loose VW Passat B6

Moanin

I was driving the wifes 2006 2.0tdi Passat today when I was pulling up to a junction and heard a rattling noise coming from the engine. Then the car cut out. I was on a hill so pulled the car into the hard shoulder and called my mechanic. When he arrived he asked me to turn over the engine which I did. He had a quick look around the engine and took off the cambelt cover to see that it was loose on the cogs.
The belt, pump & kit was only done last March at 198kkms with genuine VW parts and the car now has 215k kms on the clock. I called the garage that did it (They are not a main dealer but are authorised by VW to service VWs) and they are coming on Monday to bring car to their garage for further inspection.
I am hoping that something else in the engine did not cause the belt to loosen and that it's something that was done when the belt was replaced.
Can anybody shed any light or have experience of a similar situation? I have been reading horror stories regarding the oil pump failure on the 2 litre tdi!!!!
I have only dealt with this garage on this occasion and am hoping that they will claim liabilty but I cant see it being as simple as this.

Thanks

Adrian

-Corkie-

Is yours the BRE engine???

Moanin

No it's BKP

dclanber

There is a two year spare parts warranty on Volkswagen parts, so if any part of the timing belt kit failed your on a winner. But the repair must be carried out in a Volkswagen dealer. Did they come take the car today?

Moanin

dclanber wrote: »

There is a two year spare parts warranty on Volkswagen parts, so if any part of the timing belt kit failed your on a winner. But the repair must be carried out in a Volkswagen dealer. Did they come take the car today?

Yes they came to collect the car . The garage is not a main dealer but are authorised by VW to service and used genuine VW parts. They called me yesterday to say that a bolt on the tensioner broke and they had put a claim into VW.

George Dalton

This is the benefit of having had the work done in a reputable garage using quality parts. You have no worries when something like this happens.

Lets consider what would have happened if you had done what a lot of people are now doing and searched online for the cheapest possible timing belt kit and water pump you could find and then searched locally to find the lad who was willing to do it for the cheapest possible (cash) price.

You would now be facing a massive repair bill.

robertxxx

George Dalton wrote: »

This is the benefit of having had the work done in a reputable garage using quality parts. You have no worries when something like this happens.

Lets consider what would have happened if you had done what a lot of people are now doing and searched online for the cheapest possible timing belt kit and water pump you could find and then searched locally to find the lad who was willing to do it for the cheapest possible (cash) price.

You would now be facing a massive repair bill.

No, dealers are increasing their maintenance/repair prices due to falling car sales, back street garage is usually knowing and local, who is happy to help when things go wrong.

George Dalton

robertxxx wrote: »

No, dealers are increasing their maintenance/repair prices due to falling car sales, back street garage is usually knowing and local, who is happy to help when things go wrong.

I was referring in general to any reputable garage, either a main dealer or independents. Maybe I didn't make that clear enough in my post above. Any independent garage (such as ourselves) who use genuine VW parts can still offer the same 2 year warranty on the job as the main dealer can. Any independent who uses Gates timing belt kits (for example) is covered by the Gates warranty. Any person who buys a timing belt kit off ebay or micksgarage and gets a lad to fit it as a nixer and subsequently has problems is more than likely going to get screwed.

By the way, I am usually the last to praise a main dealer but the fact is they are currently dropping rather than increasing their prices on standard servicing and maintenance jobs such as timing belt replacement. For example VW dealers will do a B5.5 1.9TDI Passat timing belt kit and water pump at the moment for €359, a year ago the same job was €450 and at the height of the boom you would have been paying €750 on average.

_Kaiser_

robertxxx wrote: »

No, dealers are increasing their maintenance/repair prices due to falling car sales, back street garage is usually knowing and local, who is happy to help when things go wrong.

Not true... I got the timing belt and a full service done on the same car as the OP's by a dealer 6 weeks ago for less than it cost me at another dealer in NI the first time.

Dealers are being forced to compete on servicing because of the fact that people are shopping around nowadays rather than the "good times" of dropping the car in and signing the bill at the end of the day with only a glance.

The same dealer I used issued me with a loyalty card that gets me discounts on labour, parts, free puncture repairs and bulb changes among other things. That's definitely a new one on me who has always used main dealers for the work till now.


(At the risk of contradicting myself now - Side note: George, how are you fixed for late this week/next week? Still need that brake fault fixed)

dieselbug

This bolt, snapping or stripping the thread is a known problem if the belt has been changed more than once.
A new bolt is supplied as part of the kit and VW changed to a larger diameter bolt on later engines as far as I know.

Moanin

This is the 2nd belt change. The first change was at 100k kms and this change was at 198k kms.

dclanber

Moanin wrote: »

This is the 2nd belt change. The first change was at 100k kms and this change was at 198k kms.

Just as a matter of curiosity, what repair is your garage going to do? It just came into my mind if the belt lost tension while the engine was running the crankshaft and camshaft would not have been in time due to belt goin slack. The pistons must have made contact with the valves in the cylinder head. Meaning your car could need a cylinder head but this should be covered as consequential damage because of what happened. Just a thought and maybe a question you should be asking the garage.

George Dalton

Kaiser2000 wrote: »

(At the risk of contradicting myself now - Side note: George, how are you fixed for late this week/next week? Still need that brake fault fixed)

:pac:

Next week still has plenty of availability but filling up fast. I would need a few days notice to get the caliper in for you so let me know what suits

dclanber

Any update on this? How did the op get on is the car fixed etc?

Moanin

VW Will not cover any of this as garage is no longer a service agent for VW.He's going to start on it tomorrow and he will foot the repair bill himself!

dclanber

Moanin wrote: »

VW Will not cover any of this as garage is no longer a service agent for VW.He's going to start on it tomorrow and he will foot the repair bill himself!

Bad news but good news at least its been covered one way or another. Thanks for the update.

mickdw

Moanin wrote: »

VW Will not cover any of this as garage is no longer a service agent for VW.He's going to start on it tomorrow and he will foot the repair bill himself!

You originally said that they were an authorized service centre. So was this not the case?

Moanin

They were for 12 years but no longer are.

Moanin

Update:
The garage are claiming that a bolt on the tensioner broke and that would repair it(This was after one week). Then when they opened the engine they realised the damage that was done and after 5 weeks today are claiming that it was nothing that they did that caused this bolt to break and they did everything correctly. Can anybody confirm that these bolts give trouble on the early 2006 models (Which mine is)?
I attach a picture of the head with the bolt on the bottom. They also said that a bolt is not part of the genuine VW timing belt kit (Which was used for this).They also suggested that the car could be towed to a VW Dealer for inspection and that VW may offer a goodwill gesture
I think I may have to talk to a solicitor (But it's my word against theirs)

Ronnie Beck

Strange vw decided not to bother including the bolt in the kit for your car. Only a 2 euro part. They're normally included in their timing belt kits. Even still vw can just turn around and blame the mechanic for over tightening the bolt.

One of the earlier posts mention it as a common problem.

Moanin

Can anybody tell me what contents are included in the genuine kit for this car?

Thanks

Senna

Moanin wrote: »

Can anybody tell me what contents are included in the genuine kit for this car?

Thanks

You should ask the Dealership for confirmation of what is in a genuine kit for your car. If the bolt is included, take that information to the garage who serviced it.

George Dalton

The genuine kit contains a new nut for the tensioner but does not contain a new stud.

Moanin

I was onto VW today and they advised to get car to Main Dealer so the dealer can check it and then put a warranty claim through........I have organised this so hopefully this will end nicely..........

_Kaiser_

Moanin wrote: »

I was onto VW today and they advised to get car to Main Dealer so the dealer can check it and then put a warranty claim through........I have organised this so hopefully this will end nicely..........

Fingers crossed you get sorted - keep us posted though!

Out of curiosity (all), how much is a new/reconditioned (2.0 TDI 140) engine for one of these? My own is now over the 230,000 km mark but if the worst should ever happen (what with injector faults - replaced before it became an issue thankfully - and now timing belt issues), I'm just curious if it'd be worth sourcing a replacement engine than a whole new(er) car, considering I've tried to look after it.

I suppose the fact that there's so many of these on the road should make it easier/cheaper to get one if needed? Certainly seems to be no hassle getting anything for the previous B5/5.5's anyway if Adverts and DoneDeal are anything to go by...

dieselbug

Contitech & gates have technical bulletins on this issue. Contitech afaik include the bolt in their kit.

http://www.contitech.de/pages/produkte/antriebsriemen/kfz-ersatz/werkstatt/service_einbautipps_12_029_en.html

Ciaran2294

hi,

I had same problem last week with a audi a6 and tensioner bolt after I replaced timing belt kit and water pump,
My 2.0 tdi had same bolt and kit,

In the end I had to paid to replace the engine,
Just wondering did you get any cover from vw or how did you get on..?

Thanks
Ciaran

MrFrisp

George Dalton wrote: »

I was referring in general to any reputable garage, either a main dealer or independents. Maybe I didn't make that clear enough in my post above. Any independent garage (such as ourselves) who use genuine VW parts can still offer the same 2 year warranty on the job as the main dealer can. Any independent who uses Gates timing belt kits (for example) is covered by the Gates warranty. Any person who buys a timing belt kit off ebay or micksgarage and gets a lad to fit it as a nixer and subsequently has problems is more than likely going to get screwed.

By the way, I am usually the last to praise a main dealer but the fact is they are currently dropping rather than increasing their prices on standard servicing and maintenance jobs such as timing belt replacement. For example VW dealers will do a B5.5 1.9TDI Passat timing belt kit and water pump at the moment for €359, a year ago the same job was €450 and at the height of the boom you would have been paying €750 on average.

Hi George,,

On the subject of Timing Belt Kits...

What make would you suggest for a 02 Octavia TDi ? It's the ALH engine.

Gates? Contitech? Other .?
.