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laptop warranty, cant be fixed

  • 20-10-2012 5:15pm
    #1
    Jordan5372
    Registered Users, Registered Users 2 Posts: 203 ✭✭


    Hi,


    my laptop is currently in for repair. If they cannot fix the problem it has what options do i have?

    Do they give me money or whats the story ?

    Jordan.


Comments

  • #2
    danger_mouse_tm
    Registered Users, Registered Users 2 Posts: 992 ✭✭✭danger_mouse_tm


    I think we need more information. I fix dozens of laptops and computers. I do not give money to people who's devices I cannot repair. So I assume that you have returned the laptop as faulty to a computer shop that you bought it from. What was the problem? More than likely, they will offer you a replacement laptop if the deem that the machine is faulty due to a defect in the manufacturing. They may also repair the laptop if there is a problem with the windows installation. It's quite common for a brand new computer to fail because of all the updates that microsoft have put out since it was built. It's highly unlikely that you will get a cash refund unless you feel the shop are messing you around and taking too long about getting you up and running again.


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