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iPhone 4 - Mutes Calls

  • 19-10-2012 9:21am
    #1
    Registered Users, Registered Users 2 Posts: 369 ✭✭


    My boyfriend has a iPhone 4 (16gb) and it has recently developed a fault where he answers a call, or makes a call, and it mutes so no one can hear him. The only way to resolve this is if he presses some numbers on the on-screen keypad.:confused:

    Has anyone experienced this before? More than likely an Apple repair job but its a weird one.


Comments

  • Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Sounds like either dirt in the connector or a software issue.
    Hover the connector to remove an fluff/dirt hiding in there and maybe do a restore (back up first!)


  • Registered Users, Registered Users 2 Posts: 369 ✭✭Papillon!


    biko wrote: »
    Sounds like either dirt in the connector or a software issue.
    Hover the connector to remove an fluff/dirt hiding in there and maybe do a restore (back up first!)

    How do I do this? Sorry:rolleyes:


  • Registered Users, Registered Users 2 Posts: 6,741 ✭✭✭Piliger


    Hoover or blow it with your mouth.... ?

    Also a hard reset ? If it is a software glitch then a hard reset should fix it.


  • Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Sorry, yeah hoover (bad English day lol)
    I suppose a hard reset should go before a full restore, you never know. Maybe even needs doing twice.
    http://www.wikihow.com/Hard-Reset-an-iPhone


  • Registered Users, Registered Users 2 Posts: 369 ✭✭Papillon!


    The screen was smashed and that caused it so it must be something more than dust :(


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  • Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    You should probably have mentioned the smashed screen on your first post...


  • Registered Users, Registered Users 2 Posts: 369 ✭✭Papillon!


    I wasn't aware it was dropped when i opened this thread. Probably will need to be sent to Apple. Thanks for your help


  • Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    No worries. The screen thing is probably why. Dropped phones can develop all kinds of issues.
    Get in touch with Apple and hopefully they'll sort it. Good luck


  • Registered Users, Registered Users 2 Posts: 369 ✭✭Papillon!


    Thanks Biko :) will do


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