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Ebay purchase from Hong Kong problem

tigerb · 2012-10-16 08:40:37

My daughter purchased a box of feathers on ebay, not realising that they were from HongKong. She pays the 20 stg and delivery charge and then got a message last week that it would take 30-35 days. I contacted them to say it was for Halloween and they did not highlight delivery time. They said they would courier for another…

16-10-2012 8:40am

#1

tigerb

Registered Users, Registered Users 2 Posts: 22 ✭

Join Date: April 2010

Posts: 16

My daughter purchased a box of feathers on ebay, not realising that they were from HongKong. She pays the 20 stg and delivery charge and then got a message last week that it would take 30-35 days.

I contacted them to say it was for Halloween and they did not highlight delivery time. They said they would courier for another 20stg but have not answered my question if it will arrive within the week.

I have asked for a refund. Can they stop the shipment their side. Surely if there is a shipment number, they are able to do so

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Comments

#2 16-10-2012 9:57am

kerry4sam

Registered Users, Registered Users 2 Posts: 15,127 ✭✭✭✭

Join Date: November 2007

Posts: 11777

tigerb wrote: »

My daughter purchased a box of feathers on ebay, not realising that they were from HongKong. She pays the 20 stg and delivery charge and then got a message last week that it would take 30-35 days.

I contacted them to say it was for Halloween and they did not highlight delivery time. They said they would courier for another 20stg but have not answered my question if it will arrive within the week.

I have asked for a refund. Can they stop the shipment their side. Surely if there is a shipment number, they are able to do so

HI there,

You should ask your query here over in Consumer Issues

Hope you & your daughter receive satisfaction with the order though.

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