Old Polycom IP 320

MrFrisp

Hi Guys,

Trying to get Myself some VOIP education here,and have a Polycom Soundpoint IP 320 to hand.

I'm trying to set it up with a BlueFace account,but having a bit of trouble getting the Server1..Domain/Proxy..Lines..SIP etc setup..

Would anyone have had any success in getting one of these working,and be willing to share a very easy guide to doing so?

I'm a total newbie.

Thanks.





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Johnboy1951

This might be of some little help ..... although it is not for Blueface .....

http://www.3cx.com/sip-phones/polycom-soundpoint.html

MrFrisp

Johnboy1951 wrote: »

This might be of some little help ..... although it is not for Blueface .....

http://www.3cx.com/sip-phones/polycom-soundpoint.html

Thanks JohnBoy..

Yes,,I've seen that,,and a lot more of ones like it on Google.

I just can't seem to get it sorted though..I'm not up to speed with all this VOIP stuff..

Frustrating.





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Mr. G

The is an old phone alright and is no longer being supported by polycom.

sip server: sip.blueface.ie
user/pass: see toolbox on blueface acc


Perhaps if you posted up a screenshot of the settings page I could tell to configure? I'm guessing you have accessed the config page via your browser?

MrFrisp

Mr_Grumpy wrote: »

The is an old phone alright and is no longer being supported by polycom.

sip server: sip.blueface.ie
user/pass: see toolbox on blueface acc


Perhaps if you posted up a screenshot of the settings page I could tell to configure? I'm guessing you have accessed the config page via your browser?

Hi Mr_Grumpy,

Yes,,I have accessed it via the Browser,,and even tried via the phone itself.

I have most of the settings,,etc,so I'm presuming that I'm just putting them in the wrong places.

I'll get up the screenshot later.

Thanks.




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MrFrisp

lobomerchant wrote: »

It would be more better if you take help from a good tech so that the things come out clear or else that may lead you in more problem!


business broadband

Thanks lobomerchant.

I know your right...Was just trying to get the hang of it Myself. I have all the settings etc..Just unsure of where they go.

I.E. Server 1 .... Address ... Auth user ID ... SIP ...

That's where I'm getting lost...More than likely mixing them up.




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Mr. G

Server 1: sip.blueface.ie
Address: sip.blueface.ie or try username:password@sip.blueface.ie/username or username:password@sip.blueface.ie
Auth user: blueface username
Auth password: blueface password
Signalling: sip

If you posted a screenshot if would be easier.

MrFrisp

Ok....Got some pics here...

As you can see,I'm unsure of the settings...And I have some of the settings blank,just so I wouldn't have them on display here.

No1_Monkey

Hey
In your second Image you have sip@blueface.com this is not a valid address. try it as sip.blueface.ie

Also if you have a hub or a switch capable of port mirroring you could just do a wireshark trace and see if the registration is going out to Blueface and where the failure is occurring.

Cheers

MrFrisp

No1_Monkey wrote: »

Hey
In your second Image you have sip@blueface.com this is not a valid address. try it as sip.blueface.ie

Also if you have a hub or a switch capable of port mirroring you could just do a wireshark trace and see if the registration is going out to Blueface and where the failure is occurring.

Cheers

Bloody feckin Whoops...

I'll have a look at the silly mistake in a bit..

Thank you..

I have no idea about port mirroring or wireshark tracing.


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