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Old Polycom IP 320

  • 11-10-2012 11:23am
    #1
    MrFrisp
    Registered Users, Registered Users 2 Posts: 2,257 ✭✭✭


    Hi Guys,

    Trying to get Myself some VOIP education here,and have a Polycom Soundpoint IP 320 to hand.

    I'm trying to set it up with a BlueFace account,but having a bit of trouble getting the Server1..Domain/Proxy..Lines..SIP etc setup..

    Would anyone have had any success in getting one of these working,and be willing to share a very easy guide to doing so?

    I'm a total newbie.

    Thanks.





    .


Comments

  • #2
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 14,049 ✭✭✭✭Johnboy1951


    This might be of some little help ..... although it is not for Blueface .....

    http://www.3cx.com/sip-phones/polycom-soundpoint.html


  • #3
    MrFrisp
    Registered Users, Registered Users 2 Posts: 2,257 ✭✭✭MrFrisp


    Johnboy1951 wrote: »
    This might be of some little help ..... although it is not for Blueface .....

    http://www.3cx.com/sip-phones/polycom-soundpoint.html



    Thanks JohnBoy..

    Yes,,I've seen that,,and a lot more of ones like it on Google.

    I just can't seem to get it sorted though..I'm not up to speed with all this VOIP stuff..

    Frustrating.





    .


  • #4
    Mr. G
    Moderators, Technology & Internet Moderators Posts: 4,621 Mod ✭✭✭✭Mr. G


    The is an old phone alright and is no longer being supported by polycom.

    sip server: sip.blueface.ie
    user/pass: see toolbox on blueface acc


    Perhaps if you posted up a screenshot of the settings page I could tell to configure? I'm guessing you have accessed the config page via your browser?


  • #5
    MrFrisp
    Registered Users, Registered Users 2 Posts: 2,257 ✭✭✭MrFrisp


    Mr_Grumpy wrote: »
    The is an old phone alright and is no longer being supported by polycom.

    sip server: sip.blueface.ie
    user/pass: see toolbox on blueface acc


    Perhaps if you posted up a screenshot of the settings page I could tell to configure? I'm guessing you have accessed the config page via your browser?



    Hi Mr_Grumpy,

    Yes,,I have accessed it via the Browser,,and even tried via the phone itself.

    I have most of the settings,,etc,so I'm presuming that I'm just putting them in the wrong places.

    I'll get up the screenshot later.

    Thanks.




    .


  • #6
    MrFrisp
    Registered Users, Registered Users 2 Posts: 2,257 ✭✭✭MrFrisp


    lobomerchant wrote: »
    It would be more better if you take help from a good tech so that the things come out clear or else that may lead you in more problem!


    business broadband




    Thanks lobomerchant.

    I know your right...Was just trying to get the hang of it Myself. I have all the settings etc..Just unsure of where they go.

    I.E. Server 1 .... Address ... Auth user ID ... SIP ...

    That's where I'm getting lost...More than likely mixing them up.




    .


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  • #7
    Mr. G
    Moderators, Technology & Internet Moderators Posts: 4,621 Mod ✭✭✭✭Mr. G


    Server 1: sip.blueface.ie
    Address: sip.blueface.ie or try username:password@sip.blueface.ie/username or username:password@sip.blueface.ie
    Auth user: blueface username
    Auth password: blueface password
    Signalling: sip

    If you posted a screenshot if would be easier.


  • #8
    MrFrisp
    Registered Users, Registered Users 2 Posts: 2,257 ✭✭✭MrFrisp


    Ok....Got some pics here...

    As you can see,I'm unsure of the settings...And I have some of the settings blank,just so I wouldn't have them on display here. :)


  • #9
    No1_Monkey
    Registered Users, Registered Users 2 Posts: 11 ✭No1_Monkey


    Hey
    In your second Image you have sip@blueface.com this is not a valid address. try it as sip.blueface.ie

    Also if you have a hub or a switch capable of port mirroring you could just do a wireshark trace and see if the registration is going out to Blueface and where the failure is occurring.

    Cheers


  • #10
    MrFrisp
    Registered Users, Registered Users 2 Posts: 2,257 ✭✭✭MrFrisp


    No1_Monkey wrote: »
    Hey
    In your second Image you have sip@blueface.com this is not a valid address. try it as sip.blueface.ie

    Also if you have a hub or a switch capable of port mirroring you could just do a wireshark trace and see if the registration is going out to Blueface and where the failure is occurring.

    Cheers




    Bloody feckin Whoops...

    I'll have a look at the silly mistake in a bit..

    Thank you..

    I have no idea about port mirroring or wireshark tracing.


    .


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