Help with SportsDirect.com issues

sligono1

I bought items recently,but one of the items a pair of boots firstly came in a badly battered a torn box,had a size 8.5 and a 9.5 boot i ordered a 8.5 pair,now i have been trying to contact them with this issue but i am getting no response at all,any one else have customer service issues with this company before.or know how i could go about resolving the issue,emails do not work i cannot find a phone no. for them

Will I Amnt

sligono1 wrote: »

I bought items recently,but one of the items a pair of boots firstly came in a badly battered a torn box,had a size 8.5 and a 9.5 boot i ordered a 8.5 pair,now i have been trying to contact them with this issue but i am getting no response at all,any one else have customer service issues with this company before.or know how i could go about resolving the issue,emails do not work i cannot find a phone no. for them

Maybe try ringing one of the regional stores and see if they can put you on to someone.

All the regional store phone numbers can be found via the store finder tab at the top of their web pages.

sligono1

could be worth a shot

Jarren

How did you pay for the goods ?

sligono1

visa debit card

Jarren

File the chargeback with your bank if you won't be able to get a reply from SD.

It's up to SD to rectify the issue .

sligono1

there website is saying return goods but im unsure as things may go missing

Jarren

Registered post is your only option

They are pretty good price wise

http://www.parcel2go.com/ie/