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Connecting to router crashes PC

  • 09-10-2012 08:02PM
    #1
    Firblog
    Registered Users, Registered Users 2 Posts: 2,253 ✭✭✭


    Compaq presario CQ5304uk crashes when it connects to eircom netopia routers (have tried 2 different models) with firefox/IE/Chrome, on wireless & wired connections.

    Will connect to the internet without crashing.

    PC has latest updates, W7SP1 64Bit. Eset Smart Security,

    Have done clean boot, still crashes

    Crashes in safe mode with networking.


    Anyone any ideas? Not urgent as user doesn't ever connect to the router, just bugging me as to what's causing it...:confused:


Comments

  • #2
    Chet T16
    Registered Users, Registered Users 2 Posts: 2,320 ✭✭✭Chet T16


    Crashes how?


  • #3
    Firblog
    Registered Users, Registered Users 2 Posts: 2,253 ✭✭✭Firblog


    Chet T16 wrote: »
    Crashes how?

    BSOD

    Prob with driver?

    Believe the error code was 0x000000C5


  • #4
    Torqay
    Closed Accounts Posts: 5,835 ✭✭✭Torqay


    Firblog wrote: »
    Prob with driver?

    Possible, reinstall the driver for the network adapter.

    Or faulty hardware... try some Linux Live distro and see how it behaves.


  • #5
    Firblog
    Registered Users, Registered Users 2 Posts: 2,253 ✭✭✭Firblog


    Changed wireless USB adapter, still crashed. Used ethernet adapter, still crashed, but ONLY when connecting to the router interface 192.168.1.254...

    Used microsoft's ip address to connect to www.microsoft.com and worked no problem, surfed the net for an hour no problems, put 192.168.1.254 into address bar, hit enter and BSOD... have to return pc tomorrow as it's needed so can't do any more investigating...



    Just hoped someone had come across this before an could let me know the cause


  • #6
    Torqay
    Closed Accounts Posts: 5,835 ✭✭✭Torqay


    Flush the DNS resolver cache... run ipconfig /flushdns from a command prompt with admin rights.


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