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Eircom broadband

  • 03-10-2012 3:00pm
    #1
    Nb12
    Registered Users, Registered Users 2 Posts: 6 ✭


    Ok so I work in a shop that sells Eircom broadband and I'm still new to the job but I sold Eircom broadband the other day & the customer also took a phone but I'm a little worried I haven't done it right. When will his phone connect & when does he get his phone number???


Comments

  • #2
    biko
    Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Did the customer have a previous number they gave to you to pass on to Eircom?


  • #3
    Nb12
    Registered Users, Registered Users 2 Posts: 6 ✭Nb12


    No he didn't give me any number he was a new customer. But when will his phone connect?? I'm just confused & I'm not sure if I did d sale right. The broadband will connect I did that right but its the phone line I'm worried about.


  • #4
    biko
    Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    It's hard to say. It will depend on whether they have a active phone line already and a number so eircom can just switch it over. If not a tech might have to come out to set things up.
    You could ask in eircom forum where they have customer support.


  • #5
    Nb12
    Registered Users, Registered Users 2 Posts: 6 ✭Nb12


    Ok I'll do that thanks.


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