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Package problems

TheChief36 · 2012-10-02 23:21:56

So I ordered something from the United States. It was an article of clothing. The item was 14.99 dollars and the Shipping and Handling through UPS was 26.34 dollars. So I get a call from the UPS deliveryman saying I owe 24 euro in import duty, they kept calling it import duty but when I asked them to break it down they…

02-10-2012 11:21pm

#1

TheChief36

Registered Users, Registered Users 2 Posts: 112 ✭✭

Join Date: December 2005

Posts: 62

So I ordered something from the United States. It was an article of clothing. The item was 14.99 dollars and the Shipping and Handling through UPS was 26.34 dollars. So I get a call from the UPS deliveryman saying I owe 24 euro in import duty, they kept calling it import duty but when I asked them to break it down they said it was 7.64 VAT and 14.00 for UPS Clearance, then 3 something for a handling fee. I was surprised, this had never happened to me before. Especially when I looked on revenue.ie and it seemed I was not liable for VAT or import duty as the item was not above 22 or 150 euro. Revenue.ie said it was the intrinsic value of the item without adding shipping that was measured.
So I don't understand it really, as far as I was concerned I already paid UPS to deliver my item when I paid shipping so being charged again seemed like a bogus hidden charge. I rang them up a few times but they wouldn't budge on the issue and insisted that shipping was included in the calculations. Can anyone advise me if this is legal on their part. Or am I being made to pay for someone else's mistake?

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Comments

#2 04-10-2012 7:34am

RUDOLF289

Registered Users, Registered Users 2 Posts: 794 ✭✭✭

Join Date: April 2009

Posts: 787

Hello TheChief36,

Please note that your interpretation of revenue.ie may not be correct. The value threshold for VAT, as you mentioned is inclusive of the freight costs. Duty (where applicable) and VAT is calculated over the CIF cost (Cost - of the product, Insurance - transport insurance, Freight) In that case the value of the product plus shipping takes you over the threshold of € 22.00 for VAT purposes. Have a look at this thread, especially the first post ; http://www.boards.ie/vbulletin/showthread.php?t=2055862554

Hope this helps

Cheers,
Rudolf289

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