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White Screen Problem With Laptop

  • 02-10-2012 4:19pm
    #1
    gizmondic
    Registered Users, Registered Users 2 Posts: 6 ✭


    Hi Guys,

    I'm having a problem with my Laptop - Dell Inspiron 1370. I was using it this morning and suddenly the Webcam light came on and then the screen went white. I pressed Ctrl+Alt+Del and the option to select task manager and others came up but when I selected task manager it reverted back to the white screen. I shut down the computer and restarted it but same thing happened. Loaded up okay, could see desktop for approx 10 - 15 seconds and then the white screen. i have another profile on the laptop so I logged onto that account and the laptop works fine - no white screen.

    Can anyone help please as I am completely confused?

    Cheers.
    Tagged:


Comments

  • #2
    rubadubduba
    Closed Accounts Posts: 152 ✭✭rubadubduba


    bootup in safe mode and disable the webcam. shutdown and startup again to see if that has helped.


  • #3
    gizmondic
    Registered Users, Registered Users 2 Posts: 6 ✭gizmondic


    I tried that but the white screen still comes up. Think it could be a virus as it's hit the other profile as well.


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