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Help Iphone problem

faganlesley · 2012-10-01 22:04:05

just tried to update my iphone 4 and it went through the whole process and my phone turned on and went through set up and now its saying ' The iPhone you connected may be damaged and cannot be activated for service. We recommend you visit your nearest App The phone was working perfect till it updated and now nothing ???

01-10-2012 10:04pm

#1

faganlesley

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Posts: 44

just tried to update my iphone 4 and it went through the whole process and my phone turned on and went through set up and now its saying ' The iPhone you connected may be damaged and cannot be activated for service. We recommend you visit your nearest App

The phone was working perfect till it updated and now nothing ???

0

Comments

#2 01-10-2012 10:07pm

wellboy76

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I'd say plug it into iTunes and do a restore

0
#3 01-10-2012 10:10pm

faganlesley

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when I plug it in to Itunes this is the message that pops up. The phone its self just says no service in the left corner and has a grey screen with Iphone on it

0
#4 01-10-2012 10:13pm

wellboy76

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Did you try resetting the phone?

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#5 01-10-2012 10:17pm

faganlesley

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how do i do that?

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#6 01-10-2012 10:43pm

wellboy76

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Power and home button for about 10 seconds

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#7 01-10-2012 10:55pm

infinitymail

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When you connect your phone to Itunes computer , there is an option to restore.
But make sure your itunes is upto date first.

0
#8 01-10-2012 11:43pm

faganlesley

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Thanks that worked !!!

0
#9 02-10-2012 6:01am

guil

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That grey screen with iPhone is the setup screen

0