Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Contacts lost - Iphone 4s

  • 21-09-2012 9:01am
    #1
    Irishshin
    Registered Users, Registered Users 2 Posts: 386 ✭✭


    A friend updated her iphone 4s to ios 6
    She doesn't have her own apple id and uses her husbands.
    When she updated, she lost all her own contacts and now just has her husbands on the Iphone. Everything else is normal.

    Is there anyway to fix this?
    Can she change the apple id on her phone?
    Is it related to icloud?

    Any help would be great!

    Thanks


Comments

  • #2
    biko
    Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    Did she backup to itunes before doing the update? If so she should be able to restore and use the last backup.


  • #3
    Irishshin
    Registered Users, Registered Users 2 Posts: 386 ✭✭Irishshin


    Unfortunately she didn't backup.


  • #4
    biko
    Registered Users, Registered Users 2 Posts: 81,220 ✭✭✭✭biko


    The old contacts are probably still on the SIM if she had them on a previous phone

    A bunch of suggestions here
    http://www.seangw.com/wordpress/2011/10/ios-5-upgrade-lost-my-contacts/


  • #5
    cramp
    Registered Users, Registered Users 2 Posts: 465 ✭✭cramp


    I done this last year, it happens when u have 2 iphones linked to the same apple account.....
    All the contact are on the fone itself and usually not on the sim!!!
    If she has backed HER iphone up over the past few months she should be able to get her contact back from her last back up!
    there is an option to restore the fone from an earlier back up from within itunes.... cant remember how but GOOGLE should help!!!
    If the fone has never benn backed , then most likly all teh contact are gone!!!!!

    What about Icloud....or gmail....did she back up that at any stage!


    hope this helps!


Advertisement