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expedia

  • 21-09-2012 3:53am
    #1
    steve7085
    Registered Users, Registered Users 2 Posts: 2 ✭


    Hi,

    I need advice please, I booked a hotel through expedia a mysterious hotel it was guaranteed to be a 5 star hotel on the las vegas strip.

    Then when they emailed me the confirmation it was only a 4 star hotel which is not on the strip in Las Vegas it is actually off the strip.

    Is there anything I can do?


Comments

  • #2
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    Just curious, what hotel did you end up booking?


  • #3
    steve7085
    Registered Users, Registered Users 2 Posts: 2 ✭steve7085


    We got an email confirming we are staying at the Vdara hotel which is 100 metres from the strip and is only 4 star.

    Cabaal wrote: »
    Just curious, what hotel did you end up booking?


  • #4
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    That is an excellent hotel. Have a look at it on tripadvisor. It is to be recommended


  • #5
    daheff
    Registered Users, Registered Users 2 Posts: 5,933 ✭✭✭daheff


    steve7085 wrote: »
    Hi,

    I need advice please, I booked a hotel through expedia a mysterious hotel it was guaranteed to be a 5 star hotel on the las vegas strip.

    Then when they emailed me the confirmation it was only a 4 star hotel which is not on the strip in Las Vegas it is actually off the strip.

    Is there anything I can do?


    does the wording of your booking say you will get a 'guaranteed 5 star on the strip' ? Do they define what a 5 star is or what the strip is?

    i'd go back to them and tell them they arent giving you what was booked!

    as for a refund/ discount


  • #6
    Stinicker
    Banned (with Prison Access) Posts: 7,102 ✭✭✭Stinicker


    Whilst your hotel is not technically overlooking the strip, it is at the back of the citycenter resort, if you have access straight through the citycenter to the strip then its grand, the majority of hotel rooms along the strip are facing away from it.

    I've been to Las Vegas twice and stayed in the Monte Carlo next to it and it is fine.


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