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Holiday Cancellation - Need Help

  • 18-09-2012 9:46pm
    #1
    Registered Users, Registered Users 2 Posts: 14


    Looking for some advice please - we have booked a 1 week holiday to Spain in early October through a travel agent (flying with Ryanair) for 2 adults and 1 child. However, due to personal reasons we're not going to be able to travel now or anytime soon so rescheduling isn't an option at present.

    We have limited travel insurance (provided through work) and as we have no medical reason we don't think that we will be able to claim through this.

    Does anyone have any advice on how we can reclaim any of the cost or is it a lost cause for us?

    Thanks for your help!


Comments

  • Registered Users, Registered Users 2 Posts: 85,046 ✭✭✭✭Atlantic Dawn
    GDY151


    Travel insurance will be a lost cause but you can change the names on the tickets and sell them for €110 a flight, this is unlikely to be an option you will come away with any money out of. Your other option is to use the flight change option which is €30 per flight and book an alternative date, again depending on how much you purchased the flights for this may not be an option.

    http://www.ryanair.com/en/terms-and-conditions#regulations-flightandnamechanges


  • Registered Users, Registered Users 2 Posts: 14 heywhynot


    Thanks for the advice Atlantic Dawn - appreciate it.
    Regarding Travel Insurance, what are the processes for claiming and what reasons do they accept for failure to travel?

    Thanks!


  • Registered Users, Registered Users 2 Posts: 1,374 ✭✭✭Eponymous


    The process varies from insurer to insurer. The best way to get that information is to contact your insurer directly and ask them.

    I'm in the process of doing a claim for my parents at the moment and it's relatively simple, what's actually holding it up is Aer Lingus who say it takes 28 days to process the cancellation and send on the info.


  • Registered Users, Registered Users 2 Posts: 5,606 ✭✭✭schemingbohemia


    heywhynot wrote: »
    Thanks for the advice Atlantic Dawn - appreciate it.
    Regarding Travel Insurance, what are the processes for claiming and what reasons do they accept for failure to travel?

    Thanks!

    Each policy is likely to be different, you'll have to read up on what yours says.

    If it's non-medical I would think you have no chance whatsoever.


  • Registered Users, Registered Users 2 Posts: 25,650 ✭✭✭✭coylemj


    Each policy is likely to be different, you'll have to read up on what yours says.

    If it's non-medical I would think you have no chance whatsoever.

    Your house going up in flames could also be allowed.

    As a sample, here is the cancellation part of my travel insurance policy....

    The Insurer will indemnify an Insured Person in respect of travel and accommodation expenses paid or contracted to be paid by an Insured
    Person in respect of their own Insured Journey (prior to any occurrence giving rise to a claim under this section) and not recoverable i.e. including
    forfeited deposits where the Insured Journey is necessarily cancelled or curtailed as a result of:

    (a) death, injury or illness of an Insured Person;
    (b) death, injury or illness of the spouse/Partner, father, mother, father-inlaw, mother-in-law, brother, sister, brother-in-law, sister-in-law, child,
    fiance(e), close business associate of an Insured Person or person with whom an Insured Person has arranged to travel;
    (c) compulsory quarantine, jury service or witness call in a court of the Republic of Ireland of an Insured Person;
    (d) redundancy of an Insured Person commencing after the date an Insured Journey is booked and qualifying for payment under the current redundancy payment laws;
    (e) fire at the residence of the Insured Person rendering it uninhabitable 10 days or less before departure.
    (f) if after the time the Insured Person books their trip, the Department of Foreign Affairs advises against all but essential travel to their intended
    destination.


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  • Registered Users, Registered Users 2 Posts: 5,606 ✭✭✭schemingbohemia


    Just checked my insurance and it's more or less the same as above with an added cover for if you (not other person) become pregnant after buying the insurance and if you'd be over 26 weeks pregnant at time of travel or on doctors advice not to travel while pregnant.

    There's a specific exclusion for "you not wanting to travel".


  • Registered Users, Registered Users 2 Posts: 52 ✭✭zzdp


    a cold/flu is an illness!


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