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Mobile phone screen damaged while being repaired.

  • 18-09-2012 12:43pm
    #1
    Registered Users, Registered Users 2 Posts: 7,179 ✭✭✭


    10 days ago I sent my HTC One X off to HTC in the UK for them to fix my phone under warranty. The phone has a known issue with WiFi connectivity so they agreed to send a courier to pick it up, fix it and send it back. It arrived back yesterday morning, when I unboxed it I noticed a small scratch and a scuff to the screen that was not there before I sent it. I'm 100% sure it wasn't there as I'm totally anal about these sorts of things.

    I haven't contacted HTC about this yet because I'm not sure how I can prove that there was no scratch there before I sent it to them. Has anyone got any advice? I'm not sure whether I should just leave this (although it will bug the hell out of me) or contact them about it.


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