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UPC Activation Fee

  • 13-09-2012 12:24pm
    #1
    Billy Davey
    Registered Users, Registered Users 2 Posts: 145 ✭✭


    I have noticed that UPC now charge new customers once off activation fees if they wish to sign up to a package.

    If you go onto their website and select one of the TV+Phone+BB packages there is a "€90 one-off cost". The conditions state "A €45 Equipment Activation fee applies for every Digital box or Fibre Power Broadband service ordered."

    This doesn't seem like a great way of encouraging people to join your service. Has anyone queried getting this one off cost waived?


Comments

  • #2
    jimmycrackcorm
    Registered Users, Registered Users 2 Posts: 14,378 ✭✭✭✭jimmycrackcorm


    AFAIR this was always there. At least when I signed up to a new package last year there was an activation fee but i the first bill it was also credited back.


  • #3
    inforfun
    Registered Users, Registered Users 2 Posts: 20,862 ✭✭✭✭inforfun


    It is probably in there so they can advertise "NO ACTIVATION FEE TILL 12-12-12!!!!" or something like that.

    Or they think, now that they have the best options of them all (for those who actually have a choice) they can get away with it.


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