Is one meant to deal with bank Via Registered Letter for matters ie loan arrears?

ronan45

Quick Question. I have a letter of demand from an Irish bank. I was about to call them on the phone and discuss the matter but then i thought. I could possibly need evidence of my interactions with the bank just in case this goes to court so im covered.
The letter asks me to contact the bank immediatly. Any problems with loans etc I normally call. Is it best to send your communications to registered means for the likes of mortgage arrears and other important things and not get involved in verbal communication with the bank?

Im thinking along the lines of Instead of talking verbally to the bank I will make a folder and keep copies of all my letters to them etc.

dotsman

It all depends on what you want to discuss.

One thing you could try is the call them, have the conversation, and then follow that up with a letter outlining what you have both agreed.

Rashers72

Most of the calls to financial institutions are now recorded. Especially anything to do with loans. This protects both sides.