Dublin Airport Security Queues

Electrician

Hi all,

I'm flying out at 12:15pm on monday week. Can anyone please tell me how long to expect to be queuing to get through security. I'll be going through terminal 1.

Thanks in advance

spurious

Mid-day I don't think the queues are too bad. The worst time is early morning.
Ten to fifteen minutes at most?

coylemj

spurious wrote: »

Mid-day I don't think the queues are too bad. The worst time is early morning.
Ten to fifteen minutes at most?

+1 That time is one of the quietest of the day and even though they reduce the number of active security lines during quiet times, you'll still get through very quickly.

Tomorrow is Tuesday so the schedule won't be the same as next Monday but for what it's worth, there are only six flights scheduled to depart from T1 in the hour up to and including 12:15 so it will be very quiet compared to the early morning.

Electrician

Thanks for the replies!

twogunkid

spurious wrote: »

Mid-day I don't think the queues are too bad. The worst time is early morning.
Ten to fifteen minutes at most?

Saturday August 25 joined queue at 8-20 am as possibly 200 to 270 people inched forward slowly.
After 6 minutes inching forward we came to a stop.
Passengers panicked as minutes slipped by without any apparent movement.
They feared they would miss their flight. Many asked the persons in front if it was ok to go ahead of them in order to catch their gate before closing.

It set the scene for a bad atmosphere and the aer rianta staff seemed oblivious to the panic developing in the line. Indeed one ( well fed ) female told a clearly panicky passenger that it wasn't her fault he hadnt left enough time for his flight.

After 30 minutes i reached the top of queue to observe all the security points closed except for 2.
Two positions open for a few hundred-- by now hot-angry-sweaty -frustrated commuters. ( the ac appeared to have packed in too )

I complained to a girl who identified herself as supervisor --she agreed that my 30 minute wait it was bad form but explained they had no staff.

Is this a health and safety issue ?
Is there a onus on Aer Rianta to supply a certain level of service to their customers.?

As far as i am concerned---bad form Aer Rianta

coylemj

twogunkid wrote: »

Saturday August 25 joined queue at 8-20 am as possibly 200 to 270 people inched forward slowly.
After 6 minutes inching forward we came to a stop.
Passengers panicked as minutes slipped by without any apparent movement.
They feared they would miss their flight. Many asked the persons in front if it was ok to go ahead of them in order to catch their gate before closing.

It set the scene for a bad atmosphere and the aer rianta staff seemed oblivious to the panic developing in the line. Indeed one ( well fed ) female told a clearly panicky passenger that it wasn't her fault he hadnt left enough time for his flight.

After 30 minutes i reached the top of queue to observe all the security points closed except for 2.
Two positions open for a few hundred-- by now hot-angry-sweaty -frustrated commuters. ( the ac appeared to have packed in too )

I complained to a girl who identified herself as supervisor --she agreed that my 30 minute wait it was bad form but explained they had no staff.

Is this a health and safety issue ?
Is there a onus on Aer Rianta to supply a certain level of service to their customers.?

As far as i am concerned---bad form Aer Rianta

The regulator claims to monitor waiting times and imposes fines on the DAA if waiting time exceeds preset service level agreements.

What you described should not happen because the DAA knows how many flights are leaving each hour and are supposed to lay on staff to handle the expected passenger traffic.

All I can suggest is that you contact the regulator and lodge a complaint.