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Issue with Medion External HDD 3.5"

  • 30-08-2012 10:11am
    #1
    minners
    Registered Users, Registered Users 2 Posts: 15 ✭


    Hi Guys,

    First off I apologies if this has already been covered but I couldn't find anything specifically related to my question!

    Essentially the drive is not working, it fell literally about 3 inches onto carpet and now its skipping or making a click/tick sound like something is loose when it's switched on. The laptop is not recognising it.

    Can I open it up and see if its just a matter of securing something or is that risky for damaging it? Any suggestions would be great.

    Also, I have an old Laptop that I would love to try data recovery, is there any kind of little dock I can get that I can just plug the hard drive into?

    Thanks :)


Comments

  • #2
    CreepingDeath
    Closed Accounts Posts: 8,015 ✭✭✭CreepingDeath


    Was the hard drive on when you dropped it ?

    If it wasn't on, then the head might've got knocked out of position.
    If it was on, it might've permanently damaged the platter surface.

    Wiki "head crash"


  • #3
    minners
    Registered Users, Registered Users 2 Posts: 15 ✭minners


    Thanks for the response CreepingDeath :)

    As far as I'm concerned it was off, as I remember running over to switch it on and see if it was ok. I reallt think its only some wee thing that has come loose or out of position like you mentioned.


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